Senior UI/UX Designer

About The Company
Simpro is a leading provider of field service management software trusted by thousands of businesses worldwide. Our platform empowers service professionals to streamline operations, improve efficiency, and deliver exceptional customer experiences. With a focus on innovation and customer-centric solutions, Simpro continuously evolves to meet the dynamic needs of the service industry. Our commitment to excellence and technological advancement has positioned us as a preferred partner for service organizations seeking scalable and reliable management tools.
About The Role
As a Senior UX Designer at Simpro, you will play a pivotal role in elevating the user experience across our product suite. Your responsibilities will extend beyond designing interfaces; you will set the standards for design quality and coherence within the organization. In the era of AI-driven development, your expertise will ensure that every UI component is intentional, cohesive, and aligned with our strategic vision. You will own and refine our design system and component library, guiding product managers and engineers to build consistent and user-centric interfaces. Your leadership will influence the overall design governance, ensuring high standards are maintained and scaled effectively.
This role involves leading user research initiatives, translating insights into actionable product improvements, and collaborating closely with cross-functional teams to develop complex, multi-product features. You will prototype rapidly, validate concepts, and mentor design team members, fostering a culture of continuous improvement and innovation. Your work will directly impact the quality and usability of our products, supporting Simpro’s mission to deliver outstanding field service management solutions.
Qualifications
The ideal candidate will possess over five years of experience in UX/UI design, with a proven track record in B2B, B2C, or SaaS environments. A compelling portfolio demonstrating systems thinking, scalable design principles, and polished interfaces is essential. Hands-on experience with AI design and prototyping tools such as Figma AI, Cursor, Claude, or similar platforms is highly desirable. You should be confident in conducting independent user research, including recruiting participants, facilitating usability testing, and synthesizing insights into strategic recommendations.
Technical proficiency in HTML, CSS/SASS, and JavaScript is required, enabling effective communication with engineering teams and the ability to contribute to development when necessary. Exceptional written and verbal communication skills are crucial for articulating design rationale, influencing stakeholders, and mentoring team members. A proactive, collaborative mindset and a passion for innovation in AI-driven design are key attributes for success in this role.
Responsibilities
Own and continuously improve Simpro’s design system and component library, establishing standards that guide product development teams in building consistent interfaces. Define and implement UX guidelines, principles, and governance frameworks to ensure scalable design quality across all products. Lead user research initiatives, including usability testing, discovery interviews, and synthesis of insights, translating findings into strategic product directions.
Collaborate with product managers and engineers on complex, cross-product features, facilitating trade-off discussions and driving consensus to deliver user-centric solutions. Rapidly prototype and validate new concepts, keeping pace with AI-accelerated development cycles. Mentor and coach designers on best practices, fostering growth and innovation within the team. Take concepts from initial wireframes through to polished, production-ready designs, and contribute to code when necessary to ensure seamless implementation.
Benefits
Simpro offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. This includes competitive salary packages, health insurance, and retirement plans. We provide ongoing training opportunities, including access to the latest design and AI tools, to ensure our team remains at the forefront of industry advancements. Our flexible work environment promotes work-life balance, with options for remote work and flexible hours. Additionally, employees have access to a supportive team culture that encourages innovation, collaboration, and recognition of success.
Equal Opportunity
Simpro, AroFlo, BigChange, and ClockShark are committed to fostering an inclusive and diverse workplace. We are an equal opportunity employer, offering equal employment opportunities regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other non-performance factors. We believe that diverse teams drive innovation and excellence, and we are dedicated to creating an environment where everyone feels welcome, valued, and empowered to contribute their best.

Work arrangement
No