Sales Director, Inside Sales

Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Sales Director, Inside Sales
About your role:
The Sales Director is responsible for leading a high-performing team of approximately 10 Inside Sales Representatives, driving revenue growth, pipeline development, and overall sales performance. This is a hands-on player-coach role that combines frontline leadership with active involvement in sales strategy and execution. The successful candidate will recruit, coach, mentor, and develop team members while fostering a culture of accountability, collaboration, and continuous improvement. Key responsibilities include sales forecasting, pipeline management, performance coaching, KPI management, and ensuring the team consistently achieves or exceeds revenue and growth objectives.
About Clover:
Clover, a Fiserv company (NASDAQ: FISV) is a Fortune 250 organization specializing in fintech and present in over 100 countries around the world, with $20B in annual revenue (2025). Fiserv is recognized as FORTUNE World's Most Admired Companies list for 10 of the last 11 years. (www.clover.com) (www.fiserv.com)
Clover is taking over! From payments to point-of-sale software, Clover is the SMB platform that does it all. Our growth has become unparalleled, and we are further expanding our team and in search of a dynamic Sales Manager who can help us own and grow the Canadian market. This position is responsible for managing a team of sales representatives, as well as some of our regional partnerships.
Compensation:
On-target earnings (OTE): $245K annually (base + variable incentive when performance goals are met)
What you’ll do:
Lead, manage, and develop a team of Inside Sales Representatives to achieve pipeline, revenue, and performance goals.
Drive sales execution through coaching, deal inspection, pipeline reviews, and forecast management.
Recruit, onboard, and train new team members to strengthen team capability and support growth objectives.
Monitor key sales performance indicators, analyze results, and implement actions to improve productivity and conversion.
Partner with cross-functional teams to align sales activities with business priorities, campaign execution, and client needs.
Maintain operational discipline across CRM usage, opportunity management, and reporting accuracy.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
Minimum 5 years of B2B sales experience.
Minimum 5 years of relationship management experience.
4+ years of experience working within fintech, merchant services, Point-of-Sales or Software sales is required.
Post-Secondary Education
Experience that would be great to have:
Demonstrated ability to coach and develop sales representatives in a high-volume performance environment.
Strong written and verbal communication skills for sales conversations, team coaching, and business updates.
Strong organizational skills with the ability to manage competing priorities in a fast-paced sales environment.
Interest in sales technology and experience adopting tools that improve team productivity and sales execution.
Competitive approach with a consistent focus on achieving team goals and performance targets.
How you'll work:
This role is on-site Monday through Thursday (WFH, Fridays). Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires the use of a computer and audio equipment.
Sponsorship:
Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.
Benefits at Fiserv:
Fuel Your Life wellness program with activities and rewards to support total well-being
Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
Recognition through Living Proof, with points redeemable for merchandise and gift cards
Eight Employee Resource Groups to build connection and inclusion
RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
Comprehensive extended health care and vision benefits, plus dental coverage
Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
Company-paid Short-Term Disability and Long-Term Disability income protection
Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits
Note: Benefits may vary based on province, role, and eligibility, and are governed by the applicable plan documents.
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Salary Range:
$55,000.00-$80,00