Solutions Architect - Presales

It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Role Summary
We are seeking a highly motivated Pre-Sales Engineer with expertise in HP Poly and PeopleLink collaboration solutions. The candidate will work closely with Sales, OEM partners, and customers to design, demonstrate, and position enterprise-grade Unified Communications, Video Conferencing, Audio-Visual (AV), and Hybrid Workplace solutions. The role requires strong technical knowledge, solution architecture skills, customer engagement, and proposal management capabilities.
Key Responsibilities
Solution Design & Consulting
Understand customer business requirements and translate them into collaboration and communication solutions.
Design end-to-end Video Conferencing, Meeting Room, Board Room, Training Room, and Hybrid Workplace solutions using HP Poly and PeopleLink technologies.
Develop solution architectures, BOMs, sizing documents, and technical proposals.
Ensure interoperability with:
Microsoft Teams
Zoom
Cisco Webex
Google Meet
SIP/H.323 environments
Support large enterprise, government, education, healthcare, and BFSI customers.
Customer Engagement
Conduct customer discovery workshops and requirement-gathering sessions.
Deliver technical presentations, product demonstrations, and executive briefings.
Conduct Proof of Concepts (PoCs) and solution validation activities.
Act as a trusted advisor for workplace transformation and collaboration modernization initiatives.
Proposal & Bid Management
Respond to RFPs, RFIs, RFQs, and tenders.
Prepare technical compliance documents and solution write-ups.
Create network diagrams, architecture drawings, and implementation approaches.
Work closely with OEMs, Partners and internal sales teams to develop winning proposals.
Technical Expertise
Design solutions involving:
HP Poly Studio Series
Poly X Series
Poly G7500
Poly CCX Phones
Poly Headsets
PeopleLink Video Conferencing Platforms
Interactive Flat Panels
Digital Signage
AV Integration Solutions
Provide guidance on network readiness, bandwidth planning, security, and QoS requirements.
Troubleshoot interoperability and integration challenges in multi-vendor environments.
Partner & OEM Coordination
Engage with HP Poly, PeopleLink, Microsoft, Zoom, and other technology partners.
Maintain product certifications and technical accreditations.
Stay updated on emerging UC, AV, AI-powered collaboration, and hybrid workplace technologies.
Required Skills
Technical Skills
Unified Communications & Collaboration (UCC)
Video Conferencing Technologies
AV & Meeting Room Design
SIP, H.323 Protocols
Microsoft Teams Rooms
Zoom Rooms
Network Fundamentals (LAN/WAN, QoS, VLANs)
Audio DSP & AV Signal Flow
Cloud Collaboration Platforms
Solution Architecture & Sizing
RFP/RFI Response Management
Soft Skills
Excellent Presentation Skills
Customer-Facing Communication
Business Requirement Analysis
Stakeholder Management
Technical Writing
Negotiation & Influencing Skills
Consultative Selling Approach
Preferred Certifications
HP Poly Certifications
Microsoft Teams Rooms Certification
Zoom Technical Sales Certification
CTS / CTS-D (AVIXA)
PMP (Preferred)
ITIL Foundation
Network Certifications (CCNA preferred)