Delivery Manager, Identity Services

Information Technology Services (ITS)
Full-time, fixed-term position for 1 year
Base salary will be in the range $120,317 - $134,892 + 17% super (HEW Level 8)
Based at our St Lucia location
About This Opportunity
As the Delivery Manager, Identity Services, you will play a pivotal role in leading the delivery of Identity and Access Management (IAM) initiatives and services that underpin secure access to UQ's digital environment. You will work collaboratively across business and technology teams to translate strategic objectives into delivery plans and roadmaps, build strong stakeholder partnerships, and drive continuous improvement, governance and service excellence across the identity landscape.
Key responsibilities will include:
Lead the successful delivery of identity and access management (IAM) initiatives, driving business value and ensuring high-quality outcomes.
Translate business and stakeholder needs into clear delivery plans, roadmaps and prioritised backlogs that support strategic objectives.
Collaborate with stakeholders across business and technology domains to build consensus, manage dependencies, and enable successful outcomes.
Drive governance, service optimisation, and continuous improvement initiatives to enhance IAM capabilities, security, and operational effectiveness.
About You
Relevant tertiary qualification or equivalent experience, with demonstrated expertise in delivery management across complex technical environments.
Proven experience delivering projects and business services, using Agile, hybrid or traditional approaches to achieve outcomes.
Strong stakeholder engagement skills, with the ability to influence, communicate and build trusted relationships across diverse groups.
Experience working with technical teams, translating business requirements into practical and scalable solutions.
Demonstrated capability using delivery tools such as Jira, Confluence, MS DevOps or similar to manage work and track progress.
Sound understanding of governance, reporting and delivery frameworks, with the ability to apply these effectively in practice.
A collaborative and supportive leadership style, with the ability to guide teams, foster accountability and drive continuous improvement.
About UQ
As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.
Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging.
Interested?
For more information about this opportunity, please contact Shirley Wood Mcleod, Associate Director, Data Services at s.woodmcleod@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.
When you apply, please ensure you upload a resume and cover letter summarizing how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted.
Other Information
Pre-employment checks may include: verification of the right to work in Australia, qualifications, and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623.
Applications close Sunday 4 October 2026 at 11.00pm AEST (R-68338).