Inclusive Testing Coordinator

Information Technology Services
Casual position with an hourly rate in the range of $64.28 to $68.96, plus superannuation of 12% (HEW Level 6)
Based at our St Lucia location
About This Opportunity
Join UQ in creating change together through a pioneering inclusive testing program that places people with lived experience of access needs at the centre of digital product development. As the Inclusive Testing Coordinator, you will lead the day-to-day operation of UQ’s inclusive testing panel, ensuring accessibility and usability testing is delivered consistently, safely and respectfully. Working within a collaborative, inclusive and high-performing team, you will facilitate testing sessions, support a small team of Inclusive Accessibility Testers, and transform participant insights into meaningful improvements that help shape better digital experiences for the entire UQ community. This role offers the opportunity to be challenged, inspired and rewarded while contributing to a more accessible and inclusive future.
Key responsibilities will include:
Planning and facilitating accessibility and usability testing sessions across a range of UQ digital products and services.
Supervising and supporting a small team of casual Inclusive Accessibility Testers, including onboarding, rostering and day-to-day guidance.
Coordinating participant adjustments, consent processes, privacy requirements and wellbeing considerations to ensure safe and inclusive participation.
Producing clear, prioritised findings and recommendations that help project, product and development teams improve accessibility outcomes.
About You
Your perspective matters in this role. We particularly encourage applications from people with disability, neurodivergent people, people with chronic or mental health conditions, and people who regularly use assistive technology or accessibility settings.
We recognise that expertise can come from lived experience, professional experience, community involvement, study or a combination of these. You do not need to have followed a traditional career pathway to be considered. If you can demonstrate relevant skills and potential but do not meet every criterion below, we encourage you to apply.
Some skills you may bring to the role include:
Demonstrated experience facilitating user research, usability testing, accessibility testing, consultation or similar structured sessions with participants from diverse backgrounds.
Demonstrated experience supervising, coordinating or leading a small team, including scheduling, allocation of work, onboarding and day to day support, or clearly transferable experience.
Sound working knowledge of digital accessibility concepts and standards, including the Web Content Accessibility Guidelines, Inclusive and Universal design, and of the barriers commonly encountered by people with disability, neurodivergent people, and people using assistive technologies.
Practical familiarity with assistive technologies and access settings such as screen readers, screen magnification, text to speech, speech recognition, alternative input devices, captioning and operating system accessibility features.
Highly developed interpersonal skills and demonstrated ability to create a respectful, safe and inclusive environment for participants sharing lived experience.
Sound judgement in relation to privacy, confidentiality, informed consent and the handling of sensitive personal information.
Strong written communication skills, including the ability to produce plain language materials and clear, actionable summaries of findings for technical and non-technical audiences.
Ability to work independently with limited supervision, manage competing scheduling demands, and exercise initiative in resolving day to day issues.
About UQ
As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as access to exclusive internal-only vacancies and affordable parking from just $6.40 a day.
Interested?
For more information about this opportunity, please contact Ian Duncan, Program Manager at i.duncan@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.
When you apply, please ensure you upload a resume and cover letter summarizing how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted.
Other Information
As a casual employee, and in line with Fair Work, please note that there is no commitment to ongoing work in this position.
Pre-employment checks may include: verification of the right to work in Australia and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623.
Applications close Sunday 11 October 2026 at 11.00pm AEST (R-69354).
Please note applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.