Behavioral Health Case Manager / Qualified Professional (QP) – ACTT

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.
Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.
Vocational / Housing Qualified Professional (QP)
📍 Mars Hill, NC
💰 $23–$25/hour + Full Benefits
🕒 Full-Time | 40 hours/week
Make a Real Impact in the Community
Pyramid Healthcare is seeking a Vocational / Housing Qualified Professional (QP) to join our Assertive Community Treatment Team (ACTT) in the Mars Hill, NC area.
ACTT is a true “hospital without walls,” providing intensive, community-based services to individuals living with severe and persistent mental illness. Rather than waiting for clients to come to us, our multidisciplinary team meets people where they are—helping them build stability, independence, and meaningful connections within their communities.
In this role, you’ll work directly with individuals to address housing stability, employment and vocational goals, life skills, community integration, and overall recovery.
What You’ll Do
Provide community-based support focused on housing, employment, vocational development, and independent living
Develop and monitor person-centered service and treatment plans
Help clients identify and pursue employment, education, and vocational goals
Assist clients with housing resources, housing stability, and community-based supports
Connect clients with community resources and benefits that support long-term independence
Collaborate with the ACTT multidisciplinary team to coordinate services and monitor progress
Participate in treatment team meetings, case reviews, and discharge planning
Maintain timely and accurate documentation in accordance with program and regulatory requirements
Build strong relationships with clients, families, referral sources, employers, housing providers, and community partners
Provide transportation and community-based services as needed
Participate in crisis response and rotating on-call responsibilities
What We’re Looking For
Bachelor’s degree in Social Work, Counseling, Psychology, Human Services, or a related field
Must meet Qualified Professional (QP) requirements under 10A NCAC 27G.0104
Experience working with individuals with severe and persistent mental illness (SPMI) preferred
Experience in vocational rehabilitation, employment services, housing services, case management, or community-based behavioral health strongly preferred
Strong understanding of community resources and support services
Valid driver’s license and reliable transportation
Skills That Set You Apart
Ability to build trusting relationships with individuals from diverse backgrounds
Strong communication, organization, and problem-solving skills
Ability to work independently while collaborating effectively with a multidisciplinary team
Comfortable working in community and non-traditional settings
Strong professional boundaries and sound judgment
Passion for helping individuals achieve greater independence and stability
Training & Development
Pyramid Healthcare provides ongoing training and professional development, including:
CPR & First Aid
Ethics & Confidentiality
Consumer Rights
Case Management
Continuous Quality Improvement (CQI)
ACTT-specific training and development
Why Pyramid Healthcare?
At Pyramid Healthcare, we believe recovery happens in the community—not just inside a treatment facility. Our ACTT team provides the intensive, hands-on support individuals need to build healthier, more independent lives.
If you’re passionate about helping people find stable housing, pursue meaningful employment, develop life skills, and become more connected to their communities, we’d love to hear from you.
Pyramid CORE Values:
We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.
Total Rewards for Full-Time Positions:
Medical, Dental, and Vision Insurance
Flexible Spending Accounts
Life Insurance
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
Employee Recognition Programs
Referral Bonus opportunities
And More!
Want to know more?
To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.
Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.