Scrum Master

Overview
Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose.
We’ve been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges.
Position Summary
Credence has an immediate need for a Scrum Master with strong experience to support high-performing, cross-functional teams delivering value through Agile practices — including teams building and integrating AI/ML capabilities. The ideal candidate is a servant leader with strong Jira expertise who can guide teams in adhering to established workflows while continuously improving how work flows through the system.
Responsibilities include, but are not limited to the duties listed below
Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver a high-quality product to the client.
Improves efficiency by recognizing areas of strength and improvement and employing appropriate coaching and development techniques amongst the team.
Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team.
Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support product teams in delivery updated and new functionality to the client.
Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
Contributes to the advancement and improvement of Agile practices within the organization.
Facilitates and supports all scrum events: Sprint Planning, Scrum of Scrums, Daily Standup, Sprint Review, Feature Review, Product Backlog Refinement, and Sprint Retrospective.
Serves as a servant leader to the Scrum Team
Serves as a source of institutional knowledge to the START team to troubleshoot or aid in completing a root cause analysis.
Requirements
Bachelor's degree with 3+ years of experience as a Scrum Master or Agile practitioner, and demonstrated experience performing business analysis (requirements gathering, elicitation, and documentation)
Strong understanding of Scrum and Agile principles
Proven ability to gather and clarify requirements from stakeholders and translate them into clear, actionable user stories and acceptance criteria
Exemplifies and promotes Agile values and principles
Outstanding communication, facilitation, negotiation, and coaching skills
Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices
Familiarity with SAFe methodologies (certification a plus, not required)
Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques
Advanced proficiency with Jira, including workflows, boards, dashboards, and reporting
Experience supporting PI Planning in a scaled or multi-team environment
Planning and problem solving with product management and delivery teams
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Wellness Resources

Work arrangement
No