Laboratory Technician II (Metrology)

Maintain equipment readiness within established parameters governing regulatory compliance expectations so that all reasonable customer requests pertaining to the conduct of testing are met in a timely and effective manner
Assist in the interpretation of calibration records requested by customers during on-site audits
Participate in department and/or company-wide projects designed to improve the nature of customer service
Play the lead role in the resolution of Out-of-Tolerance events
Assist Management in addressing and resolving Corrective or Preventive actions as they relate to equipment
Ensure that testing staff working in the laboratory receive the help and cooperation they need on equipment used to successfully complete their studies
Prepare protocols related to the validation and requalification of equipment and ensure all schedules are being maintained
Prepare impact assessment reports for the equipment involved in out-of-tolerance events
Coordinate outside calibration testing for equipment as needed
Work closely with department and metrology management in the qualification or retiring of equipment within the laboratory
Bachelor's degree in Chemistry, Biology, or a science-related field Required
3+ years of experience in a regulated commercial lab environment, working with general lab equipment Required
Advanced knowledge of routine calibration, maintenance & troubleshooting techniques across relevant scientific instruments such as GC, HPLC, UV, FTIR, etc. Hands-on experience is preferred.
Able to think analytically; problem-solving skills are essential
Knowledge of and familiarity with word processing and database software required
Advanced language proficiency is required
Solid organizational skills required
Must be able to prioritize multiple tasks
Strong communication skills essential
Must be able to convey complex ideas in easily understandable terms to both internal staff and customers

Employment type
Full-time

Work arrangement
No