Live opening · Posted 8 days ago
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Immediate Hiring for AR Callers in Medical Billing
HCLtech is Hiring AR Callers || US Healthcare Denial Management || Chennai Location
Work Mode: Work from Office
Shift Timings: US Shift (Night Shift)
Designation: Senior Process Associate
Job Description:
Role Summary:
Drive measurable revenue cycle quality improvements by owning more complex AR calling and denial management analysis as an Operations Analyst in Chennai. Apply healthcare RCM expertise to ensure work is completed accurately, identify root causes of recurring denial issues, and support continuous improvement using operational reporting.
Essential Job Responsibilities:
Analyze healthcare RCM performance data to identify trends in AR calling outcomes and denial patterns
Own AR calling and denial management workflows for complex cases, ensuring timely and accurate completion
Review denial reasons, supporting documentation, and process steps to determine corrective actions
Coordinate with internal stakeholders to resolve issues, reduce delays, and minimize rework
Identify root causes for recurring denial themes and recommend process improvements
Report on operational metrics and escalation trends for performance tracking
Use AI-enabled assistance (summarization, anomaly detection) to improve speed and consistency.
Expected Education & Experience:
1.5+ years of experience in Healthcare RCM operations, quality, or analytics
Strong proficiency in MS Office (Excel, Word, etc.)
Experience in AR calling and denial management workflows
Understanding of RCM concepts (claims workflow, denial drivers, resolution steps)
Experience with SOPs and quality standards
Ability to analyze trends and recommend improvements
Strong communication and stakeholder coordination skills
Note: Only candidates with relevant experience into healthcare domain can apply.
Candidates with Excellent communication only can apply.
Please find the below Registration link and submit your responses:
AR Callers – Fill out form
Work arrangement
No
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