Java Suppot Engineer

\JOB SUMMARY:
Analyst/Associate in AppBank, the Technology Division’s “Run-The-Bank” production management organization . Specialist role in the production management function for technologies and systems that support the Firm’s various business functions.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor’s degree (U.S. or equivalent) and software development experience
MUST HAVE SKILLS AND/OR LICESNSES REQUIRED TO PERFORM THE JOB:
Computer Science concept of Data Structures in practical use cases
Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues
Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders
One of the following Structured or Object Oriented programming languages: Java
Experience on SQL
Experience on Linux and Unix.
Kafka
Informatica
RESPONSIBILITIES:
Work actively with team members to analyze and resolve application issues
Identify defects, discrepancies, and trends by ways of code debugging or log analysis
Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas
Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly
Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them
Challenge existing application setup, processing and suggest different ways to solve problem or improve stability
Actively participate in Change management process with view to manage risk in production environment
Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
Develop reports that provide trending statistics to track and manage application health and support service performance
Willing to learn and troubleshoot/support proprietary technologies not available through market place. No knowledge of proprietary technologies is required pre-hire

Work arrangement
Yes