Program & Change Management Manager

Job Description
The Opportunity
As a Senior Change Management Consultant in the Transformation Management Office, you will support one or more strategic initiatives at Adobe. You will partner with program managers, product managers, business stakeholders, and subject matter experts to plan and execute change management activities that help prepare employees for change, minimize disruption, and drive successful adoption of new processes, systems, and ways of working.
What you'll Do
Develop and execute change management plans that support business transformation initiatives, including stakeholder engagement, change impacts, readiness activities, communications, training, adoption, and reinforcement
Identify and assess impacted stakeholder groups, develop engagement approaches, and support stakeholder alignment throughout the project lifecycle
Conduct change impact assessments and translate findings into actionable recommendations and change interventions.
Support business readiness efforts by gathering feedback, identifying risks and adoption barriers, and partnering with program teams to address gaps.
Develop and deliver communications approach, plan, and materials across a variety of channels, including presentations, emails, SharePoint sites, newsletters, videos, and leadership messaging
Partner with training and business teams to assess learning needs, support training planning, and develop readiness and reinforcement activities that help users successfully adopt new capabilities.
Collaborate with program leaders, people managers, and key stakeholders to build awareness, understanding, and commitment to program objectives
Support change network, champion, and advocate programs to increase engagement and adoption across impacted audiences
Monitor stakeholder feedback, readiness indicators, and adoption metrics to identify trends and recommend corrective actions where needed
Track and report on key change management activities, deliverables, risks, and adoption outcomes.
Provide post-launch support through communications, office hours, reinforcement activities, measurement, and continuous improvement efforts.
Leverage AI-enabled tools and digital solutions to improve the efficiency and effectiveness of communications, training, stakeholder engagement, and change management activities
What you need to succeed
Proven expertise in organizational change principles and application, including at least 7 years of relevant experience; certification is a plus
Strong communication and content development skills using multiple formats including but not limited to email, PPT, SharePoint/Wiki, newsletters, video, and infographics
Ability to influence and collaborate effectively with stakeholders across multiple functions and levels of the organization
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environmen t
Flexibility and resourcefulness; resilience in ambiguous situations.
Experience using data, feedback, and insights to inform change management recommendations and decisions
Proficiency with Microsoft 365 tools; experience with Adobe Creative Cloud and AI-enabled productivity tools is desirable
Strong visual storytelling skills and the ability to create engaging, audience-focused content; experience with Adobe suite is desirable
Location: Remote
Salary Range: $120,000 - $180,000 a year
TCS Employee Benefits Summary
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Work arrangement
Yes