Roster Coordinator

We're looking for a Roster Coordinator to join our Auckland-based team on a 6-month, fixed-term contract. This is a fast-paced, varied role where you'll balance operational requirements with the needs of our people to ensure effective service delivery.
This is a full-time opportunity, working Monday to Friday, 8.30am to 5.00pm. Initial training will be office-based, with the flexibility to work a mix of home and office days once you're fully trained.
Key Responsibilities:
Coordinate the day-to-day rostering process, helping ensure the right people are in the right place at the right time to support our frontline services.
Maintain accurate databases for daily rosters
Manage weekly rosters and leave requests
Support workforce planning across a busy 24/7 operation
Ko wai koe - About you:
An unflappable nature and resilience
Ideally some experience in rostering
Strong MS Office skills - Word and Excel
Excellent communication skills both verbal and written
Experience in a customer service-related role
Ability to work with systems and processes
Take pride and care in your work showing strong accuracy
Excellent planning, organisation and time management skills

Employment type
Full-time

Work arrangement
No