Sales Lead, Commercial

The Sales Lead is a key driver in shaping NCS business in unchartered territories. Leveraging on his/her expertise in technology and unique knowledge in the industry, he/she is a trusted advisor and consultant to the clients. With close client engagement and interaction, he/she is responsible for leading the team to drive NCS sales, including account penetration, prospect qualification, supervision of sales activity, sales process planning, and closing all sales opportunities in the industry and/or sector that he/she is in. He/She is expected to build deep and trusted business relationships with the client to seed and grow future opportunities.
Beyond managing his/her own Business Centre’s sales, sold margin and revenue achievements, he/she also act as trusted client advisors to customise and sell NCS solutions and services according to the business needs of clients.
Reporting to the Client Service Lead, he/she will work within the client account, and across Lines of Businesses (LOBs), NEXT Services. He/she will work with the teams to define the solution offerings & value propositions to maximise NCS’ win probability in each and every opportunity. This is achieved by him/her having a deep understanding of the business needs of the clients and developing sales pipelines.
What will you do:
Orchestrate externally and internally to create environment for successful delivery
Assess high level conceptual design to ensure that what is sold can be delivered at the right margin
Establish responsive business relationship with client including problem reporting and resolving highly complex service delivery issues when escalated
Lead and manage the project delivery teams to ensure timely and quality delivery of services to the client in a cost-effective manner
Identify, assess and resolve complex business problems/issues and propose alternative solutions
Identify and manage issues and risks and act as an escalation point within the account
Manage and monitor account level risk dollar and budget; control costs to ensure maximum achievement of revenue and margin
Manage risk and impact of change requests and assist with service request of variation order negotiation
Work closely with the Lines of Business on project capability gaps
Manage sub-contractors and vendor contract escalated matters
Act as the Solution Lead to ensure solution consistency and be the custodian of architecture
The ideal candidate should possess:
Degree in Engineering, Computer Science or a related discipline
PMP certification preferred
15 years or more experience in IT or ICT Consulting industry with 8 years or more experience focusing on account management in key client industry
Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
Proven track record in assuming overall responsibility and managing multi-million dollars projects in key client industry
Process ‘hands-on’ knowledge, vast exposure and wealth of experience within vendor and user environment, coupled with a driven and self-motivated personality.
Experience in managing measured productivity-driven operations or teams
Good communication skills
Understand and ability to apply social style techniques to manage stakeholders
Client focused with strong organizational and project management skills
Ability to lead multiple teams

Employment type
Full-time

Work arrangement
No