Principal UX Specialist / Product Experience Lead

Job Description
We are seeking an experienced Principal UX Specialist / Product Experience Lead to lead UX strategy, user experience, research, and product design across digital products.
Key Responsibilities
Lead UX strategy, product experience, interaction design, and usability initiatives.
Conduct user research, journey mapping, usability testing, and customer insight analysis.
Develop user flows, wireframes, prototypes, and experience solutions.
Drive design systems, UX standards, accessibility, and experience consistency.
Collaborate with Product, Engineering, Marketing, Data, and Business teams.
Use user feedback and product analytics to improve usability, engagement, and conversion.
Lead and mentor UX/UI designers and cross-functional stakeholders.
Requirements
Diploma/Degree in UX Design, Interaction Design, HCI, Psychology, Design, or related fields.
Proven experience in UX, product design, service design, or digital product experience.
Strong knowledge of user research, usability testing, information architecture, and interaction design.
Proficiency in Figma and relevant UX/design tools.
Strong strategic, analytical, communication, leadership, and stakeholder management skills.
Experience in technology, SaaS, e-commerce, fintech, or consumer digital products is preferred.

Work arrangement
Yes