Client Success Manager - Business & Government

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Success Manager - Business & Government based in United States.
This role is focused on helping business and government customers achieve measurable value throughout their technology journey.
You will build trusted relationships, understand customer objectives, and develop tailored engagement plans that strengthen adoption, satisfaction, and retention.
Working across customer success, sales, marketing, support, and specialist teams, you will coordinate resources to address challenges and deliver meaningful outcomes.
The position combines strategic account management, project coordination, technology adoption, executive communication, and proactive problem-solving.
You will guide customers through modernization initiatives while sharing best practices, industry insights, and opportunities to deepen their use of available solutions.
The role also contributes to renewals, expansion opportunities, customer advocacy, events, and continuous improvement initiatives.
This is a remote U.S. position with approximately 25–50% travel for onsite customer engagements and events.

Employment type
Full-time

Work arrangement
Yes