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Forward Deployed Engineer (FDE) position at Superleap AI CRM (Bengaluru)🚀
Superleap is an AI CRM designed for modern revenue teams, offering advanced AI features and exceptional UX, providing a cost-effective, flexible alternative to Salesforce in the $65B global CRM market.
We are proudly backed by Peak XV Partners (Sequoia), Super Morpheus Fund and prominent angel investors including Anupam Mittal, Gaurav Munjal, Nikhil Kamath, Kunal Shah, Mukesh Bansal, Tanmay Bhat, and others.
Role summary:
The Forward Deployed Engineer at Superleap is a high-impact, customer-facing engineering role where you work directly with enterprise clients to solve real business problems using technology.
You will be the technical subject-matter expert on Superleap CRM—owning end-to-end implementation for some of the most ambitious sales teams in India. From understanding complex enterprise workflows to configuring the platform from scratch, building automations, writing custom logic, and integrating third-party tools—you will turn business requirements into working systems.
This role is perfect for engineers who want to go beyond writing code and instead see their work drive real outcomes for large customers.
Qualifications & Experience
Bachelor’s degree in Computer Science, Engineering, or a related technical field
1–4 years of experience in software engineering, solutions engineering, or technical consulting, preferably within SaaS environments
Strong proficiency in JavaScript, with the ability to build custom UI logic and automation workflows
Solid understanding of APIs, system integrations, and SaaS-based workflows
Proven ability to translate business requirements into scalable technical solutions
Excellent problem-solving skills with a customer-first mindset
Comfortable working directly with enterprise clients and stakeholders
Self-driven with a high sense of ownership and the ability to thrive in a fast-paced startup environment
Key Responsibilities
Enterprise Customer Engineering
Partner directly with enterprise customers to deploy and customize Superleap for their operational workflows
Lead in-depth technical discovery sessions to understand revenue team processes and translate them into scalable CRM architecture
Configure and implement the platform from the ground up for new enterprise deployments
Custom UI Development & Platform Extension
Develop advanced UI behaviors, workflow automations, and custom user experiences using JavaScript
Extend platform capabilities to support complex enterprise use cases through scripting and configuration
Ensure all custom solutions are scalable, maintainable, and aligned with platform best practices
Integrations & Workflow Automation
Design and implement integrations between Superleap and third-party tools using APIs
Build automation workflows that connect systems and reduce manual operational effort
Maintain reliable and accurate data flow across all integrated systems
Technical Consulting & Collaboration
Clearly communicate technical architecture and implementation strategies to customers
Advise clients on best practices and long-term scalable solutions
Collaborate closely with product, engineering, and implementation teams to enhance platform capabilities
Delivery Ownership & Quality Assurance
Own end-to-end technical delivery for assigned customer implementations
Conduct thorough testing and resolve issues prior to production rollout
Ensure each deployment delivers measurable business impact and customer value
Why Join Superleap
Be part of a rapidly scaling company in the $70B+ global CRM market, now undergoing a major shift toward AI-native platforms
Join at a pivotal stage where your engineering decisions during implementations will directly shape the evolution of the product
Work on real customer problems that influence core product capabilities and roadmap priorities
Benefit from a product that is already proven in the market, with enterprise customers actively migrating from legacy CRM systems
Collaborate closely with founders, product leaders, and enterprise clients—gaining unique exposure to both technical architecture and business impact
Experience a fast execution environment where the code you write can go live for large organizations within days
Please note this is a 5-day working on-site role in 📍 Koramangala, Bengaluru
Industry
Software Development
Employment Type
Work arrangement
No
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