Sales Manager (Group&Event)

SALES MANAGER (Group&Event)
Grandma’s Wonderland | Silivri, İstanbul
Job Summary
Grandma’s Wonderland is looking for a dynamic, relationship-driven Sales Manager to join our team and lead the sales development of our unique farm hospitality, dining, events and experience offerings.
The Sales Manager will be responsible for proactively identifying and developing new business opportunities, building long-term relationships with corporate and individual clients, and increasing revenue across accommodation, events, meetings, celebrations, dining and farm experiences.
This role requires a strong understanding of the hospitality industry, excellent communication and negotiation skills, and the ability to translate the unique farm-to-table, regenerative agriculture and experiential hospitality concept of Grandma’s Wonderland into compelling commercial opportunities.
The position will work closely with the General Manager, Hotel Operations, Events, The Barn Restaurant and other departments to ensure that business opportunities are converted into successful guest experiences.
Key Responsibilities
Developing New Business & Sales Opportunities
Identify and proactively pursue new business opportunities across corporate, leisure, events, weddings, retreats, meetings and experience segments.
Develop and maintain strong relationships with existing and prospective clients, agencies, event planners, corporate partners and local businesses.
Conduct sales calls, client visits, site inspections, presentations, networking activities and familiarization visits.
Develop strategic partnerships that increase awareness and commercial opportunities for Grandma’s Wonderland.
Actively promote the property’s accommodation, restaurant, private events, workshops, farm experiences and seasonal offerings.
Build long-term, value-based customer relationships that generate repeat business and referrals.
Managing the Sales Process
Manage the sales process from initial enquiry through proposal, negotiation, contracting and handover.
Prepare accurate and compelling proposals, presentations, quotations and contracts in coordination with relevant departments.
Ensure a smooth and timely handover of confirmed business to Event Management and Operations teams.
Follow up on leads, proposals and opportunities systematically.
Maintain accurate records of sales activities, pipelines and client information.
Monitor conversion rates and identify opportunities to improve sales performance.
Revenue & Market Development
Identify new market segments and revenue opportunities aligned with Grandma’s Wonderland’s positioning.
Monitor market trends, competitor activities, customer needs and demand patterns.
Develop sales initiatives based on seasonal opportunities and the property’s annual business strategy.
Contribute to achieving overall property revenue targets and personal sales goals.
Work collaboratively with Marketing and Operations to develop commercially successful packages and experiences.
Identify opportunities to increase customer share through cross-selling accommodation, dining, events and experiences.
Building the Grandma’s Wonderland Network
Represent Grandma’s Wonderland at relevant industry events, trade shows, networking meetings and business gatherings.
Develop relationships with corporate companies, event agencies, wedding planners, travel professionals, wellness and lifestyle communities, and other relevant partners.
Strengthen the property’s presence within the local and Istanbul business community.
Develop partnerships that are aligned with Grandma’s Wonderland’s values of conscious hospitality, nature, gastronomy and experiential travel.
Exceptional Customer Experience
Understand each client’s needs and develop tailored solutions rather than transactional sales approaches.
Maintain a high level of responsiveness throughout the customer journey.
Work closely with operational teams to ensure that expectations communicated during the sales process are delivered.
Collect and communicate customer feedback to continuously improve products and services.
Represent Grandma’s Wonderland professionally and authentically at every customer touchpoint.
Candidate Profile
We are looking for someone who is:
Experienced in luxury hospitality, hotel, restaurant, banket, wedding and event.
Highly confident in client communication, presentation and negotiation.
Strong at building and maintaining long-term professional relationships.
Commercially minded and target-oriented, while maintaining a strong focus on guest experience.
Proactive, self-motivated and comfortable developing business independently.
Organized and capable of managing multiple leads, clients and projects simultaneously.
Comfortable working closely with different departments and operational teams.
Passionate about hospitality, gastronomy, nature, travel and unique guest experiences.
A strong storyteller who can communicate the distinctive value of Grandma’s Wonderland to different customer segments.
Fluent in Turkish and English; additional languages are an advantage.
Comfortable with CRM, sales reporting and standard Microsoft Office applications.
Education & Experience
Bachelor’s degree in Business Administration, Marketing, Tourism & Hotel Management or a related field preferred.
Minimum 3 years of experience in hotel, hospitality, event, restaurant sales or a related commercial role.
Experience in MICE, corporate sales, weddings, events, luxury hospitality or lifestyle brands is an advantage.
What We Offer
The opportunity to become part of a distinctive farm-based hospitality and experiential destination.
A dynamic working environment combining hospitality, gastronomy, nature and experiences.
The opportunity to develop new partnerships, products and revenue streams.
A collaborative and hands-on working culture.
The chance to represent and grow a unique hospitality concept in Istanbul.
Location: Silivri, İstanbul
Department: Sales
Position: Sales Manager

Work arrangement
Yes