Receptionist

As part of our Reception team, you will:
Provide every guest with a warm, friendly and professional welcome
Assist guests with questions and requests throughout their stay
Handle check-ins, check-outs and general reception enquiries efficiently
Answer telephone calls and respond to queries in a helpful and professional manner
Share information about our resort, facilities, activities and entertainment
Resolve guest concerns calmly and confidently, involving the appropriate team when required
Keep the reception area clean, organised and presentable at all times
Complete administrative duties accurately and efficiently
Build positive working relationships across the resort and support your colleagues as part of one team
Hours of Work
40 hours per week, working five days out of seven
Weekend and bank holiday working required
Straight shifts—no split shifts
Reception operates between 8am and 10pm, so flexibility across these hours is essential
Rates of Pay
£13.29 per hour / £27,643.20 per annum
An immediate start may be available for the right candidate.
Ready to take the next step in your hospitality career? Apply now—we look forward to hearing from you!
What We’re Looking For
The ideal candidate will have:
Previous customer service experience, ideally within hospitality
Confident face-to-face customer service and communication skills
A friendly, approachable and professional manner
Excellent organisational skills and attention to detail
The ability to remain calm and helpful in a busy environment
A positive, self-motivated attitude and willingness to go the extra mile
Good computer and administrative skills
Flexibility to work a variety of shifts, including weekends and bank holidays
Our Reception team works in a lively, fast-paced environment where no two days are ever the same. You’ll receive full training, ongoing support and opportunities to develop throughout your career with us.

Employment type
Full-time

Work arrangement
No