Live opening · Posted 7 days ago
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About the role
Description supplied by the original job listing.
We're hiring: Operations Manager at Zamana
Zamana is a premium Indian bag brand, and we're scaling fast, with more production, new sales channels and our own manufacturing on the way. We're looking for an operator who can make everything behind the scenes run like clockwork.
What you'll own:
Barcode-based inventory and airtight inventory accounting
Production planning with factory partners, so bestsellers never go out of stock
Order fulfilment, leading our Order Manager
Quality control, leading our Quality Manager
Logistics cost optimisation and courier partnerships
WhatsApp automations and a premium customer experience
Operations for new offline retail and store partnerships
Clear SOPs, reporting and AI-driven workflows
You bring:
4–7 years in operations, 2+ at a D2C or e-commerce brand
Strong hands-on Shopify experience (must)
Barcode inventory management experience (must)
Experience working with factories or vendors and managing a small team
Real, everyday use of AI tools in your work
A proactive, owner mindset: you fix problems before they happen
📍 Gurgaon, on-site
Work arrangement
No
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