Live opening · Posted 6 days ago
Tech Support Intern
SPARK+ Technologies · South Goa district, India (Remote)
You are 6 days behind. JobBeeper subscribers saw this role while it was still new.
At a glance
The key details from the original listing.
CompanySPARK+ Technologies
LocationSouth Goa district, India (Remote)
Work modeYes
Source
Linkedin
Listed6 days ago
Your early-applicant advantage
Live timing from JobBeeper.
4 min
from Linkedin publishing this role to us finding it
9 min
median time from a role going live to a subscriber being told
6 hours
subscribers had this role before this page existed
74,035
roles found in the last 24 hours — the newest are not on this site yet
About the role
Description supplied by the original job listing.
About SPARK+ Technologies
SPARK+ Technologies is a technology company focused on AI, Web3, blockchain, and digital learning solutions. We work with students, institutions, businesses, and industry partners to create practical learning and career opportunities.
Role Overview
We are looking for a Tech Support Intern to help users and internal teams with basic technical issues related to our digital platforms and products.
The role involves understanding user problems, troubleshooting common issues, documenting problems, and coordinating with the technical team when further support is required.
This role is suitable for someone who enjoys solving problems, working with technology, and helping people.
Key Responsibilities
Provide first-level technical support to users
Understand and respond to user issues related to the platform
Troubleshoot basic website, login, account, profile, and access-related issues
Help users understand how to use different platform features
Identify and report technical bugs to the development team
Record and track reported issues until they are resolved
Test fixes and new features before or after deployment
Maintain basic records of recurring technical issues
Coordinate with the product and development teams for unresolved issues
Create simple guides or instructions for common user problems
Follow up with users to confirm whether an issue has been resolved
Support technical onboarding of students, institutions, and other users
Requirements
Currently pursuing or recently completed a degree in Computer Science, IT, Engineering, BCA, or a related field
Basic understanding of websites, web applications, and common technical issues
Good problem-solving and communication skills
Ability to explain technical issues in simple language
Comfortable using Google Sheets, Excel, and basic documentation tools
Good attention to detail
Willingness to learn new technologies and platforms
Basic knowledge of HTML, CSS, JavaScript, or troubleshooting tools is an advantage
Prior experience with technical support or customer support is an advantage
Internship Details
Position: Tech Support Intern
Mode: Remote / Hybrid
Duration: 2–6 months
Stipend: Unpaid
Certificate: Internship certificate upon successful completion
Badge: Digital skill/achievement badge upon successful completion
Work arrangement
Yes
More openings worth a look
Recently tracked roles with full details and direct application links.
Good roles move before most people even see them.
Tell JobBeeper what you want and get fresh matches delivered in minutes.
Start your free trial →