SOC Reporter

An excellent opportunity has arisen to join the PQ Scene of Crime (SOC) Reporting Team at Birchwood Park. The role involves the interpretation and reporting of SOC cases, supporting the provision of high-quality investigative intelligence to police forces, and ultimately assisting in the progression and resolution of criminal investigations.
This is a full-time position, working Monday to Friday, with one weekend in every four. Where a weekend is worked, one day off in lieu will be provided the following week. A shift allowance is payable for this working pattern.
You will be joining a well-established, high performing team that is strongly committed to delivering timely, accurate, and meaningful outcomes. The team has been consistently recognised for its professionalism and its dedication to supporting the Criminal Justice System.
As a SOC Reporter, you will integrate seamlessly into this experienced group while also bringing fresh momentum and added capability. Your contributions will enhance the team’s capacity to deliver clear, reliable intelligence and maintain the exceptional standards for which the unit is known.
The role holder will be responsible for carrying out the interpretation of DNA profiling results and reporting of results to customers via relevant methods. In addition to interpretation, training in relevant addendum tasks when required.
Key Responsibilities and Accountabilities
Deliver fast, accurate data entry that keeps our operations moving.
Adhere to all aspects of the customer Operational Protocol and EFS Quality Manual.
Carry out necessary interpretation as per standard operating procedures to required timescales
Completion of checks associated with the integrity of the National DNA Database (NDNAD)
Responsible and accountable for the results sent to the customer
Report any non-conformances or near misses
Communicate reporting progress with the Production Supervisor and escalate any issues that may arise
Communicate with Production Supervisor and/or Line Manager with regards to progress of non-casework tasks
Assist with aspects of Science and Quality that fall within the skills of the individual.
Responsibility for individual daily time booking on the relevant system.
Seek continual improvement of methodology and processes that will have a positive impact on quality and effectiveness. Raise ideas at team meetings and huddles
Ensure all notes are contemporaneous, signed and dated as per standard operating procedures.
No DNA interpretation competence required
Minimum qualifications of A-Levels/BTEC in science related subject
Embraces change and continuous improvement
Proven communication skills both written and verbal
Demonstrate initiative; adopting a pro-active attitude to continuous improvement within the areas of science, quality and efficiency.
Must display patience, determination, attention to detail and integrity at all times and see tasks through from start to finish.
Exhibit high levels of concentration, accuracy and reliability (scientifically and within the quality area).
Able to work well on your own as well as part of a team.
An understanding of the requirements of UKAS and the Forensic Regulator.
Demonstrate skills to auditors as and when required.
Demonstrated knowledge and adherence to the required Customer Operational Protocols, Standard Operating Procedures, Quality Management System, Health & Safety documents and CPS requirements.
Ownership of an individual training logs and PCR document to ensure competence is gained, maintained and demonstrated.
Person Specification
There are four values on which Eurofins Forensic Services is founded; Customer Focus, Quality, Competence & Team Spirit and Integrity.
Operates within the company’s core values and demonstrates these values daily
Proactive and enthusiastic attitude with a demonstrable commitment to customer service
Demonstrates initiative; a proactive, committed and enthusiastic attitude
Able to manage flexible workload
Shows resilience and tenacity in a high throughput laboratory with changing priorities
High levels of concentration, vigilance and excellent record keeping
Good team player
Excellent interpersonal skills with interactions at all levels
Embraces CI and respond positively to change
Required Behaviours
Flexibility to assist in covering planned or un-planned absences within both the PQ and wider DNA centre (e.g. illness, annual leave etc.) to ensure the needs of the customer are met.
Ability to maintain competence in previous trained areas
Maintain clear communications with colleagues, clarifying expectations and monitoring satisfaction levels.
Viewing problems and opportunities from a customer perspective.
Communicate and work well with others (within the team, with other departments / sites or external associates) focussing on a collective rather than individual goal.

Employment type
Full-time

Work arrangement
No