Ecommerce Executive

Company Description
Very Much Indian is a Shark Tank–funded brand committed to reviving and showcasing heritage sarees for the new generation, with Paithani sarees as our signature offering. Backed by the craftsmanship of over 3,000 weavers across 8 states of India, we specialize in authentic handloom sarees crafted in pure silk and pure cotton. Renowned for their unmatched sheen, refined designs, and intricate craftsmanship, our sarees embody timeless tradition with contemporary elegance.
Role Summary
We are looking for a dedicated and detail-oriented Ecommerce Executive and Customer Service Executive to join our team in Pune. The ideal candidate will manage day-to-day ecommerce operations while ensuring an excellent customer experience across all platforms.
Key Responsibilities:
Manage day-to-day ecommerce store operations
Generate dispatch labels and ensure accurate packaging
Ensure timely processing and shipment of daily orders
Coordinate with delivery partners for smooth logistics
Handle inbound and outbound inventory management
Maintain accurate stock levels across all platforms
Manage order returns and work towards minimizing return rates
Resolve customer queries and manage feedback efficiently
Enhance overall customer experience across platforms
Coordinate with third-party marketplaces to drive sales growth
Work with account managers to plan and execute growth strategies
Analyze sales data and optimize store performance
Qualifications
Bachelor’s degree in Business, Commerce, Fashion, or related field
1–3 years of experience in E-commerce Operations (Fashion industry preferred)
Strong knowledge of order processing and inventory management
Experience with Shopify and ecommerce marketplaces preferred
Proficiency in Excel and Google Sheets
Strong coordination, communication, and problem-solving skills
Compensation: ₹20,000 – ₹25,000/month
Note: This role is with a growing startup — we're looking for someone comfortable with the fast pace, hands-on nature, and evolving processes that come with startup life.
Location: Pune
Full-Time | On-Site

Work arrangement
No