Medical Office Director - Wellness & Regenerative Medicine

Most people think this is an Office Manager role. It isn't.
You're the person responsible for making an entire clinic succeed.
At NIVA Health, every clinic operates like its own business. Our Medical Office Directors don't simply keep the lights on—they build high-performing teams, create exceptional patient experiences, drive operational results, and ensure the clinic consistently performs at its best.
You'll work alongside providers, but you'll own the business side of the clinic.
If something isn't working, it's your responsibility to fix it.
If performance slips, you'll know why.
If the team needs coaching, you'll lead it.
If patients aren't having an exceptional experience, you'll change it.
This role is for someone who naturally takes ownership, makes decisions confidently, and enjoys being accountable for results.
What You'll Own
You'll lead every aspect of daily clinic operations, including:
Leading, coaching, and developing your clinic team
Creating a culture of accountability and high performance
Driving patient satisfaction and service excellence
Managing scheduling, staffing, workflows, and daily operations
Monitoring clinic KPIs, productivity, revenue, and operational performance
Solving problems before they become bigger problems
Partnering closely with providers to ensure the clinic runs smoothly
Continuously improving how the clinic operates
Your success won't be measured by how busy you are.
It will be measured by how well your clinic performs.
Who We're Looking For
This role suits someone who enjoys being responsible for outcomes.
You're the person who naturally notices what's broken, fixes it, and raises the standard without being asked.
You lead with confidence, hold people accountable respectfully, and know how to get the best out of a team.
You're commercially aware, operationally strong, and understand that outstanding patient care and strong business performance go hand in hand.
You don't wait for someone else to solve problems.
You own them.
Requirements
What You'll Bring
3+ years leading operations within a medical practice, specialty clinic, dental practice, medspa, wellness center, or similar healthcare environment
Experience leading, coaching, and managing teams
Strong understanding of clinic operations, scheduling, staffing, and workflow management
Experience using KPIs to improve operational performance
Confidence making decisions and holding others accountable
Excellent communication and organizational skills
Experience with EHR systems and healthcare operations
A bachelor's degree is welcomed but not essential if you've built a track record of leading successful healthcare teams.
You'll Probably Love This Role If...
You like being trusted to run the business—not micromanaged.
You enjoy building high-performing teams.
You thrive on improving systems and solving problems.
You believe accountability creates great cultures.
You take pride in producing measurable results.
Compensation & Benefits
$75,000 base salary
Performance-based bonus opportunities
Medical, dental, and vision insurance
Paid time off and holidays
401(k)
Opportunities for career growth within a rapidly expanding healthcare organization

Work arrangement
No