Alumni Relations Assistant, Alumni Engagement & Development

Job Summary:
Are you excited about joining a world-class organization at the intersection of higher education and business? Do you excel at multitasking? Are you drawn to roles that require interaction with many colleagues across departments? If so, join us as we work to strengthen the lifelong relationship between alumni and the School by delivering meaningful engagement and learning opportunities and by inspiring philanthropy that supports and extends the HBS mission of educating leaders who make a difference in the world.
Job-Specific Responsibilities:
Managing general inquiry email inboxes and phone lines for Alumni Relations and Career and Professional Development
Providing administrative and project work support to ensure smooth operations within AR and across HBS departments
Preparing reports and materials, and drafting correspondence for alumni and internal partners across External Relations (ER) and HBS
Scheduling meetings, drafting agendas, reserving space, and recording meeting minutes
Handle operational logistics as needed
Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents.
This role is responsible for other duties as assigned.
Basic Qualifications:
High School Diploma, GED, or equivalent is required.
3+ years of experience in administrative support role(s) is required.
Education beyond high school may count toward experience.
Microsoft Office (Word, Excel, PowerPoint and Outlook) experience is a must.
Additional Qualifications and Skills:
Excellent verbal and written communication skills.
Proven customer service, interpersonal, and organizational skills.
High level of attention to detail, ability to work independently and
effectively
Interruptions to meet tight deadlines and respond quickly.
Ability to establish and promote good working relationships with alumni,
colleagues, and faculty.
Ability to manage confidential information appropriately with a high level of
tact and discretion.
Ability to learn new software and databases.
Ideal candidates will have a desire to work as part of a team with an “all-hands-on-deck” approach, and maintain a “no job is too big or small” philosophy.

Employment type
Full-time

Work arrangement
Hybrid