HR Coordinator

This role is based in our Newton, MA office
Role Overview
We are seeking an enthusiastic and detail-oriented HR Coordinator to join our Revenue Office team in Newton, MA. This is an excellent opportunity for an early-career professional (0-2 years post-graduation) who is passionate about people, thrives in a fast-paced environment, and wants to build a strong foundation in human resources.
As HR Coordinator, you will provide essential administrative and operational support across the full employee lifecycle, working closely with the Senior HR Business Partner to deliver a seamless and positive experience for all employees and stakeholders.
Key Responsibilities
HR Administration & Operations
Provide comprehensive administrative support for all HR processes, ensuring accuracy, compliance, and timeliness
Maintain employee records and HR databases (HRIS) with meticulous attention to detail
Prepare HR documentation, correspondence, and reports as required
Coordinate and schedule HR-related meetings, appointments, and events
Manage HR inbox and respond to general employee queries in a timely and professional manner
Recruitment & Onboarding
Support the end-to-end recruitment process
Coordinate with Talent Acquisition Team on offer letters and pre-hire necessities
Assist in facilitation smooth onboarding experiences for new employees
Ensure all onboarding materials and processes are completed accurately and on time
Employee Lifecycle Management
Assist with employee lifecycle processes including promotions, transfers, compensation changes, and organizational updates
Support offboarding activities, including exit interviews, documentation, system access removal, and final pay coordination
Maintain accurate records of all employee changes and transitions
Stakeholder & Employee Support
Act as a first point of contact for employee HR queries, providing guidance or escalating to the SHRBP as appropriate
Build strong relationships with employees, managers, and stakeholders across the Revenue Office
Demonstrate excellent stakeholder management skills by effectively engaging with diverse personalities and working styles
Provide customer-centric support that reflects Informa's values and commitment to employee experience
Process Improvement & Compliance
Identify opportunities to streamline HR processes and improve efficiency
Ensure compliance with company policies, employment legislation, and data protection requirements
Assist with HR projects and initiatives as directed by the SHRBP
Key Skills & Competencies
Essential:
Attention to Detail: Exceptional accuracy in documentation, data entry, and process management
Time Management: Ability to prioritize tasks, manage multiple deadlines, and work efficiently in a dynamic environment
Customer-Centric Approach: Commitment to delivering excellent service and support to employees and stakeholders
Interpersonal Skills: Sociable, approachable, and people-focused with strong communication skills
Stakeholder Management: Ability to build rapport and manage relationships with diverse personalities at all levels
Organizational Skills: Highly organized with the ability to manage competing priorities effectively
Confidentiality: Demonstrates discretion and maintains confidentiality in all HR matters
Tech-Savvy: Comfortable using HRIS systems, Microsoft Office Suite, and learning new technologies
Desirable:
Interest in pursuing a career in Human Resources
Understanding of HR best practices and employment law basics
Experience in an administrative or customer service role
Bachelor's degree in Human Resources, Business Administration, Psychology, or related field
0-2 years of professional experience (internships, co-op placements, or relevant part-time work considered)
Previous exposure to HR processes or administrative roles is advantageous but not essential

Employment type
Full-time

Work arrangement
Hybrid