Head of Global Procure to Pay (P2P)

This role is based in our Newton, MA office.
Job Overview
We are seeking an experienced and dynamic Head of Global Procure to Pay (P2) / Accounts Payable (AP) to lead and manage the global AP function following a recent business merger. This role will oversee end-to-end procure-to-pay process and vendor payables for our entities across the US, EMEA, and APAC regions. The Global Team Lead / Manager will lead a geographically dispersed team, ensuring the right skills and resources are in place, driving process improvements, and implementing new systems and ways of working to enhance efficiency and effectiveness.
The successful candidate will report to the Director of Global Shared Services and Transformation and will play a key role in ensuring the smooth, efficient, compliant, and cost-effective P2P operations, resolving escalated queries, and supporting the organization’s transformation initiatives, whilst maintaining strong vendor relationships.
Key Responsibilities
Global AP Management
Oversee the global accounts payable function, ensuring timely and accurate processing of vendor payables across US, EMEA, and APAC entities.
Manage vendor invoice intake, approval workflows, validation, coding, and processing
Ensure timely and accurate vendor payments while optimizing cash flow
Monitor and manage payment terms, early payment discounts, and vendor payment schedules
Manage all aspects of employee expense reimbursement processes
Manage a team of AP professionals based in the US and overseas, ensuring the right skills, resources, and locations are aligned with business needs.
Vendor & Supplier Management
Develop and maintain strong relationships with key vendors and suppliers
Manage vendor onboarding, setup, and master data maintenance
Negotiate payment terms and resolve vendor disputes
Oversee vendor communication regarding payment inquiries and issues, ensuring prompt and appropriate responses to queries
Maintain vendor compliance with company policies and contractual obligations
Support strategic sourcing initiatives and supplier consolidation efforts
Escalation Management: Resolve escalated vendor and payment queries in a timely and professional manner, ensuring high levels of customer and vendor satisfaction.
Compliance & Controls
Ensure compliance with internal controls, company policies, and regulatory requirements across all regions
Maintain SOX compliance for P2P processes and internal controls
Implement and monitor segregation of duties and approval hierarchies
Manage audit requirements and support internal/external audits
Ensure tax compliance including 1099 reporting and VAT/GST requirements
Maintain proper documentation and audit trails for all transactions
Monitor and prevent duplicate payments and fraud risks
Process Improvement & Automation
Identify and implement process improvements and efficiencies within the AP function to streamline operations and reduce costs.
Drive standardization of AP processes across regions, ensuring consistency and compliance with company policies and regulatory requirements.
Drive automation initiatives including e-invoicing, workflow automation, and touchless processing
Develop and document standard operating procedures and best practices
Implement key performance indicators and metrics to monitor P2P performance
System Implementation:
Lead the implementation of new systems and tools to enhance AP processes, including automation and digital transformation initiatives.
Collaborate with IT and other stakeholders to ensure successful system integration and adoption.
Champion digital transformation initiatives within the P2P function
Team Leadership & Development
Provide leadership, coaching, and development opportunities to the global AP team, fostering a culture of high performance and continuous improvement.
Monitor team performance and ensure alignment with organizational goals and objectives.
Manage workload distribution and resource allocation
Provide training on P2P systems, policies, and procedures
Reporting & Analytics
Prepare and present regular reports on AP performance, including key metrics, trends, and improvement initiatives, to senior leadership.
Support month-end, quarter-end, and year-end close processes
Provide accrual reporting and analysis for outstanding liabilities
Monitor aging reports and resolve outstanding items
Support budgeting and forecasting activities with spend data and analysis
Stakeholder Management and Cross-Functional Collaboration
Work closely with the Director of Global Shared Services and Transformation, as well as other departments such as teams that undertake procurement, finance, and IT, to align AP processes with broader business objectives.
Serve as primary point of contact for P2P-related inquiries
Leadership and Management:
Proven experience managing a global accounts payable function, including leading geographically dispersed teams across US, UK and APAC.
Strong leadership skills with the ability to motivate and develop high-performing teams.
Technical Expertise:
In-depth knowledge of accounts payable processes, systems, and best practices.
Experience with ERP systems (eg NetSuite, SAP, Oracle or similar) and AP automation tools.
Familiarity with global payment processes, including multi-currency transactions and regional compliance requirements
Experience maintaining SOX compliance for P2P processes and internal controls
Experience ensuring tax compliance including 1099 reporting and VAT/GST requirements
Process Improvement:
Demonstrated ability to proactively identify and implement process improvements and drive operational efficiencies.
Experience with system implementation and digital transformation initiatives.
Analytical and Problem-Solving Skills:
Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
Proactive approach to resolving escalated issues and managing complex situations.
Communication and Collaboration:
Excellent verbal and written communication skills to effectively interact with internal and external stakeholders across regions.
Strong collaboration skills to work effectively with cross-functional teams and senior leadership.
Organizational Skills: Ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.
Preferred Qualifications
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
Substantial experience in accounts payable, with at least 7 years in a global management role.
Experience in a shared services environment is highly desirable.
Knowledge of regulatory requirements and compliance standards across US, EMEA, and APAC regions.
Project management experience, particularly in system implementation or process transformation.

Employment type
Full-time

Work arrangement
Hybrid