Salesforce Developer - FSL

Roles & Responsibilities:
● 3 years’ experience in Salesforce Field Service
● Proficient in Field Service basic data model, Work Orders objects, Workforce objects, Territory and Scheduling objects, Service Appointment objects
● Understanding of Skills, resources, Service Crews
● Understanding of Work Types, Work Plan Templates, Work Step Templates, Selection Rules
● Proficiency in various aspects of Scheduling Policy and Admin Settings
● Spearhead small and mid-sized projects as a technical lead and Point of Contact for clients
● Assist leads, architects, and other stakeholders in understanding the requirements and solutioning
● Develop custom code, including Apex classes, triggers, Lightning web components, and Visualforce pages, to extend Salesforce functionality and meet business requirements.
● Engage closely with subject matter experts (SMEs) and IT personnel to fulfill Salesforce implementation tasks according to requirements.
● Manage smaller Salesforce implementation projects or subsets of larger projects.
● Respond to a variety of broad questions and concerns from customer management regarding project requirements, technical standards, and conditions; communicate the status of requests and determine the feasibility of projects.
● Maintain documentation, including technical specifications, process flows, and system diagrams.
● Deliver results working with delivery partners, customer teams, and AppExchange vendors.
● Work under general direction and independently determine and develop an approach to solutions.
● Guide and supervise juniors in the team
● Troubleshoot roadblocks in implementations
Required Skills:
● Good understanding of different business processes
● Hands-on experience in building Lightning Web Components (LWC), writing Apex code (Triggers, Test class, Asynchronous Apex, etc.), building integrations with third-party systems using point-to-point connections as well via Middleware
● Object-Oriented Programming concepts
● Must have worked on both Salesforce Configuration (Drag-and-drop tools) and Customizations (LWC, Apex, etc.)
● Demonstrated ability to independently analyze and design simple and semi-complex solutions within a tight deadline.
● Strong teamwork and collaboration skills, good analytical and problem-solving skills
● Good written and verbal communication skills
● Knowledge of Software Development Life Cycle and agile methodologies
Certifications:
● Salesforce Certified Platform Developer-II (Mandatory if no expertise in niche areas**)
● Salesforce Certified Platform Developer-I (Mandatory if having expertise in one of the niche areas**)
Salesforce Certified JavaScript Developer-I (Preferred)

Work arrangement
Hybrid