AI & Automation Solution Consultant

The AI & Automation Centre of Expertise (GenAI CoE) at Experian helps teams across Experian's UK business. It improves products using Generative AI, machine learning, and automation. The centre has a focus on responsible, measurable impact.
This is a hybrid role reporting into the Head of Automation for someone who enjoys both shaping ideas and bringing them to life.
You'll work across two connected areas:
Opportunity discovery and product ownership: identifying, refining, and validating AI and automation use cases
Prototyping and technical scoping: building and testing solutions using low-code tools and latest technologies
An important part of your role is the ability to switch between focusing on pipeline and opportunity shaping, into hands-on delivery to remove bottlenecks and accelerate progress.
Who are we looking for?
Someone who is:
Comfortable working with early-stage, ambiguous ideas and turning them into structured opportunities
Hands-on and curious, with an interest in testing and building solutions quickly
Motivated by learning— new AI capabilities and low-code tools as they emerge
You will connect needs, data, and technology to make better decisions
A big part of the job is choosing the right approach — when AI is valuable, and when simpler analytics or Automation is the better answer. This is not a pure developer role, and not a traditional product owner role. It sits between both—focused on turning ideas into tangible outcomes.
What you'll do
Work with partners to translate business problems into clearly defined user cases
Build and manage a pipeline of AI and automation opportunities
Assess feasibility, value and suitability of AI vs traditional approaches
Scope solutions, defining MVP, success criteria and experimentation approaches
Develop rapid prototypes and MVPs using low-code / no-code platforms
Communicate outcomes, including trade-offs, risks, and recommendations
Explore and apply new tools to improve how we deliver
Experience in a product, digital, or technical role where you have shaped and delivered solutions
Experience communicating product benefits appropriate for each prospect, with experience working across business and technical partners
You will have experience translating business problems into structured use cases and deliverable solutions
Comfortable working in uncertain or exploratory environments, using experimentation to guide progress
A curiosity for AI and automation, and an interest in how they are applied in real-world settings
It would be great if you also have
Exposure to AI use cases such as generative AI, classification, or workflow automation
Experience running experiments, pilots, or MVP-style delivery
Experience with low-code / no-code platforms
Experience explaining technical concepts or analysis to non-technical partners

Employment type
Full-time

Work arrangement
No