Segment Development Manager

About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Location
Kuala , Malaysia
Job Summary
The Account Executive (Hunter) is responsible for driving new business acquisition and revenue growth across Malaysia and Singapore. This role focuses on identifying, qualifying, and landing new sales opportunities within the Heating and Cold Chain segments while building strong relationships with end users, consultants, EPCs, contractors, OEMs, system integrators, and other key stakeholders. The successful candidate will proactively develop market opportunities, manage a robust sales pipeline, and contribute valuable market intelligence to support business growth.
Key Responsibilities
Business Development & Sales
Identify, qualify, and land new sales opportunities within the Heating segment (Sanitary & Industrial) in Malaysia.
Identify, qualify, and close new sales opportunities within the Heating (Sanitary & Industrial) and Cold Chain (Food Retail, Food Service, and Light Industrial) segments in Singapore.
Generate new business opportunities through prospecting, networking, market research, and customer engagement.
Customer & Partner Engagement
Build and maintain strong relationships with end users, consultants, EPCs, contractors, OEMs, and system integrators.
Influence product specifications and position Copeland solutions as the preferred choice for customer projects.
Conduct customer presentations, solution discussions, and value-based sales engagements.
Pipeline & Opportunity Management
Manage and maintain an active opportunity pipeline within the CRM system.
Ensure accurate forecasting, opportunity tracking, and documentation of customer interactions.
Provide regular sales updates and business forecasts to management.
Market Intelligence
Continuously monitor market trends, customer needs, competitive activities, and industry developments.
Share market insights and customer feedback with internal stakeholders to strengthen value propositions and go-to-market strategies.
Leverage company resources such as case studies, white papers, and technical materials to educate customers and prospects on products and solutions.
Products and Solutions Focus
HVAC Solutions
Cold Chain Solutions
Comfort Controls, Dixell
Industrial Solutions
(Product responsibility may be further defined based on organizational needs.)
Customer Segment Focus
OEMs
Contractors
End Users
Industrial Customers
Preferred Qualifications
Bachelor’s degree in engineering (Mechanical, HVAC/Refrigeration, Electronics), or a related field.
Minimum 10+ years working experience in HVACR industry
Proven success in hunting, prospecting, and new business development.
Strong experience in Air Conditioning, Heating, Refrigeration, Cold Chain, Industrial Solutions, or related industries preferred.
Strong consultative selling, negotiation, and relationship management skills.
Experience managing sales opportunities through a CRM platform.
Ability to work independently and effectively manage a sales territory.
Excellent communication, presentation, and stakeholder management skills.
Key Competencies
Business Development and Opportunity Creation
Prospect Qualification and Lead Management
Market Trend Awareness
Relationship Building and Networking
Customer-Centric Selling
Strategic Thinking
Results Orientation
Sales Forecasting and Pipeline Management
Success Measures
New customer acquisition
Sales revenue growth
Pipeline generation and conversion
Opportunity forecast accuracy
Market penetration within assigned territories
Customer engagement and specification wins
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Work arrangement
Yes