Head of Human Resources

Company Description SB ECOMMERCE SOLUTIONS PVT LTD is a growing organization focused on delivering effective e-commerce solutions and services to a diverse client base. The company specializes in optimizing online business operations, supporting digital sales channels, and enhancing customer experience through technology-driven processes. Team members collaborate across functions to build scalable systems and streamlined workflows that support business growth. The work environment emphasizes accountability, continuous improvement, and practical innovation to meet evolving market needs.
Role Description The Head of Human Resources is a full-time, on-site role based in Faridabad, responsible for leading the HR function and aligning people strategies with business objectives. This role oversees HR policies and processes, manages end-to-end HR operations, and leads workforce planning, talent acquisition, and performance management initiatives. Daily responsibilities include handling employee relations, ensuring compliance with labor and employment laws, and guiding managers on HR best practices. The Head of HR will design and implement engagement, learning, and development programs, drive compensation and benefits reviews, and maintain accurate HR documentation. The role also involves building a strong HR team, partnering with senior leadership on organizational design, and fostering an inclusive, high-performance culture.
Qualifications
Strong foundation in Human Resources (HR) and HR Management, with experience leading HR functions or teams.
Demonstrated expertise in Labor and Employment Law and HR Policies, including compliance with relevant regulations and standards.
Proven skills in Employee Relations, with the ability to manage conflict, support employee engagement, and build trust across the organization.
Experience in talent acquisition, performance management, and workforce planning in a fast-paced or growth-focused environment.
Ability to design and implement HR frameworks for compensation, benefits, learning and development, and succession planning.
Strong analytical and problem-solving skills, with proficiency in using HRIS and data to inform decisions.
Excellent communication, negotiation, and stakeholder management abilities, with comfort working closely with senior leadership.
Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience.

Work arrangement
No