Senior Executive Assistant

🌟 Exciting Remote Opportunity! We're Hiring a Senior Executive Assistant! 🌟
Are you an operationally sharp, assertive, and detail-oriented professional with exceptional communication skills? We are seeking a Senior Executive Assistant based in Mexico to streamline operations and take ownership of administrative and billing workflows for a fast-growing US-based home services company!
🚨 IMPORTANT - Watch this quick Loom video on how to get hired: 🔗 https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0
🗣️ C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift.
🎙️ PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.
📋 Job Details at a Glance
Job Title: Senior Executive Assistant
Job ID: IOHMST8
Industry: Home Services
Location: Mexico
Job Status: Full Time
Work Schedule: Monday to Friday, flexible within 8:00 AM to 5:00 PM (EST)
Salary: $2,000 – $3,000 USD / month
Target Start Date: ASAP
🏢 About the Client
Our client is a successful, profitable, and fast-growing home services company based in Maryland, USA. Having been in business for 9 years, they pride themselves on quality service. Currently, the founder is the primary bottleneck for client-facing interactions. They are looking for a proactive, sharp, and highly organized Executive Assistant to step in, streamline their operations, and take ownership of their administrative and billing workflows.
💼 About the Role
We are seeking an Executive Assistant who is a master of organization and assertive yet professional communication. Your number one priority will be taking over invoice collection and past-due payment follow-ups to fix current cash flow bottlenecks.
Additionally, you will provide critical administrative support, coordinate website updates, and act as a vital backup for customer phone calls.
🎯 Key Responsibilities
💰 1. Financial Admin & Collections (Top Priority)
Follow up on past-due invoices and outstanding collections.
Track and systematically manage aging accounts receivable (10-day and 30-day billing cycles).
Request, collect, and organize missing client documentation (W-9s, 1099s, etc.).
📞 2. Operations & Phone Coverage
Provide seamless phone coverage and handle customer service inquiries.
Assist with dispatch coordination and scheduling adjustments for field technicians.
Process incoming web forms, lead inquiries, and general email correspondence.
🌐 3. Website Coordination & General Admin
Act as the liaison between the business owner and the website developer to ensure updates, tweaks, and changes are executed accurately.
Handle daily administrative tasks to free up the business owner’s time.
✅ Qualifications & Skills
⭐ Core Requirements:
Communication Skills: Flawless, near-native English fluency is critical. You must be entirely comfortable speaking with American clients over the phone regarding sensitive financial/billing matters.
Assertive & Professional: Comfortable making outbound collections calls while maintaining excellent customer relations and upholding company culture.
Tech-Savvy: Fast learner who easily navigates multiple software platforms, scheduling tools, and CRM systems.
🌟 Preferred / Nice-to-Haves:
Social Media: Facebook and general social media savviness is beneficial.
🚀 Submit your application today and take the first step toward your next great opportunity!
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Work arrangement
Yes