Field Technician

Field Network Technician
Boingo simplifies complex wireless challenges to connect people, businesses, and things. For 20 Years, Boingo has been leading the way, pioneering first after first. No matter what wireless technology comes next, Boingo will be there!
Boingo has a healthy pipeline of projects, and a track record of developing staff to the next level. That combination makes this a strategic career move for you! As our Network Technician, you’ll join a team dedicated to building and supporting high caliber wireless network services in military housing. In this role, you will be able to grow in your network support and engineering capabilities, as you diagnose, maintain, upgrade and repair a variety of networked products. Your technical and interpersonal skills are key as you will be the Boingo representative with clients! Boingo has a healthy pipeline of projects, and a track record of developing staff to the next level. That combination makes this a strategic career move for you!
Responsibilities
Diagnose, repair, and provide technical support with Wireless Access Points, Enterprise Switches, structured cabling, fiber optic cabling, and network hardware in MDU environments
Perform network maintenance to alleviate system outages including distribution systems and hardware
Install and repair fiber distribution infrastructure
Provide quality service and customer support during field visits or dispatches
Participate in the installation and activation of building infrastructure including wiring systems, fiber optics, data and video electronics
Problem-solve with end-users and support the organizations mission to deliver exceptional customer service
Requirements
At least 2 years of recent field experience installation of structured cabling (Fiber, Cat 5, Cat 6) as well as the network equipment that attaches to structured cabling in commercial setting – pulling, running, testing, terminating
Prior experience in both mechanical and fusion splicing
Prior experience installing and supporting network equipment such as: VOIP, WAPs, cameras, CATV, Security Systems, IP Surveillance, card access, speakers, stereo, amenity systems, energy management systems, network servers, routers, switches, racks, or digital streaming media
Able to work outdoors in all weather conditions. Weekend and night work will occasionally be required
Meet Boingo – named among the Best Places to Work!
Boingo Wireless simplifies complex wireless challenges to connect people, business and things. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to military bases, Boingo helps folks stay connected to the people and things they love.
Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the “secret sauce” to Boingo’s success is our incredible team and culture. We take pride in having fun and building awesome products. There’s also an incredible benefits package including health, dental, vision, 401(k) match, unlimited vacation, 12 weeks of paid parental leave, and more! It’s no wonder we’ve been named among the Best Places to Work in LA 7 times!
Boingo’s new headquarters is at The Star – home of the Dallas Cowboys. The Star District offers 35 shops, restaurants, and specialty services. Boingo offers perks like transportation, lunch, and gym reimbursements to help you enjoy everything this amazing business community has to offer.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.