MES Technical Analyst

Role: MES Technical Analyst
Work Model: Remote/PA/NJ Onshore/nearshore – ready to work in EST hours
Duration: 6months (will be extended further)
Position Summary: Responsible for the support, maintenance, enhancement, delivery, and lifecycle management of business-critical pharmaceutical applications and manufacturing systems within a regulated GxP environment. Serves as both a technical SME and delivery lead, ensuring operational stability, compliance, system performance, stakeholder alignment, and successful execution of technology initiatives.
Key Responsibilities
Provide technical support, administration, configuration, and maintenance for pharmaceutical and manufacturing applications.
Serve as the SME for assigned technologies, applications, integrations, and business processes.
Troubleshoot complex application and integration issues, perform root cause analysis, and implement corrective actions.
Monitor application performance, availability, and operational health.
Lead end-to-end delivery of enhancements, upgrades, and strategic technology initiatives.
Facilitate Agile ceremonies, backlog prioritization, sprint planning, and stakeholder reviews.
Manage project plans, timelines, risks, issues, dependencies, and status reporting.
Coordinate activities across development teams, infrastructure teams, vendors, managed service providers, and business partners.
Support testing, validation, release management, deployment, and post-release stabilization activities in compliance with GxP requirements.
Partner with Product Managers and business stakeholders to evaluate enhancements and improve user experience.
Ensure compliance with cybersecurity, audit readiness, data retention, access control, CSV, and regulatory requirements.
Deliver technical training, knowledge transfer, and user support.
Support full application lifecycle management, including upgrades, patching, decommissioning, and retirement planning.
Support resource planning, vendor oversight, and budget tracking activities.
Technical & Leadership Skills
SAP ERP and manufacturing integrations
Manufacturing Execution Systems (MES) such as PAS-X, Syncade, or PharmaSuite
Application Monitoring and Operational Support
System Integration and Middleware Technologies
Incident, Problem, Change, Release, and Service Management
Agile and Scrum Frameworks
Project and Portfolio Management
Computer System Validation (CSV) and SDLC
Data Integrity and GxP Compliance
Azure DevOps, Jira, and ServiceNow
SQL and troubleshooting tools
Risk, Issue, Dependency, Vendor, and Resource Management
Executive Stakeholder Communication and Reporting
Required Qualifications
5-7+ years supporting and/or delivering enterprise technology solutions within pharmaceutical, biotech, life sciences, healthcare, or other regulated industries.
Experience supporting validated systems within a GxP-regulated environment.
Strong understanding of SDLC, CSV, Agile delivery, change management, and compliance processes.
Demonstrated experience leading cross-functional teams, projects, or workstreams.
Experience managing complex application, infrastructure, and integration-related initiatives.
Strong analytical, problem-solving, stakeholder management, facilitation, and communication skills.
Ability to balance technical operational support responsibilities with project delivery and strategic planning activities

Work arrangement
Yes