Cloud DevOps Engineer

Job Title - Cloud DevOps Engineer Senior Analyst – ACS SONG ACS/Accenture Song
Management Level: Level 10 - Senior Analyst
Location: Kochi
Must have skills: Managing Linux Systems
Good to have skills: SQL/No SQL
Experience: 3-5 years of experience is required
Educational Qualification: Graduation (Accurate educational details should capture)
Your Role
As a Cloud DevOps Engineer, you will be operating an e-commerce solution built over on-prem and cloud infrastructure. You will be involved in maintaining and improving the client’s business platforms. You will be responsible for the site reliability and platform stability. You will be expected to respond to incidents, support on problems, execute changes and be part of a project to improve or reengineer the platform.
Roles And Responsibilities
To collaborate with specialist teams within the organization and third-party suppliers, to deliver outstanding results for our clients
Actively participate in our shift-left strategy via tools, automation, process and self-service functions to empower the business and other IT teams
Strong business communication skills with stakeholders
Configure and optimize hybrid and cloud native systems
Major incident management within our SLA scope
Maintaining data integrity and access control by making use of operational tools
Strategize Cloud cost optimization
Proactively identify preventive mechanisms to mitigate risk of service disruptions
Demonstrate a proactive way of working by anticipating operational needs, identifying risks and improvement opportunities early, and taking ownership of preventive actions through to completion
Major vulnerability patching, system upgrades/migrations and reporting
Execute/coordinate root cause analysis of P1/P2 incidents
Plan and manage major deployments
Develop automation scripts as needed to enhance operational efficiencies
Ensure training material and technical documentation on new and existing operating process are kept up-to-date
Reporting key metrics to the service manager
Participate and contribute to our Agile way of working including planning, retrospectives and showcases
Document and track issues and reasonable steps taken within the ticket management system
You must be willing to work in shifts.

Work arrangement
No