Senior QC Engineer

About The Role
You will take ownership of Quality Assurance and Quality Control activities for information systems designed to improve the efficiency and effectiveness of competition policy processes.
You will define quality strategies, coordinate testing activities, monitor quality metrics and risks, and drive continuous improvement across the software development lifecycle. The role requires close collaboration with project managers, development teams, testers, and stakeholders in a multicultural and multilingual environment.
Responsibilities
Develop and maintain Information Systems quality assurance and quality control procedures
Create comprehensive quality assurance plans and contribute to the definition of SLAs and KPIs
Define, develop, manage, and report on test strategies, plans, execution, and results
Coordinate test campaigns and ensure effective planning and execution of quality activities
Conduct quality audits, process reviews, assessments, and metric analysis to ensure compliance with established standards
Prepare quality studies, assessments, reports, and recommendations for digital solutions
Analyze defect metrics and quality trends to identify root causes and improvement opportunities
Drive continuous quality and process improvements in collaboration with development and project teams
Manage quality risks, maintain risk registers, and work with project managers to prioritize corrective and preventive actions
Promote quality best practices and standards, including ISO 9001 and CMMI, throughout the software development lifecycle
Apply risk-based testing approaches to prioritize testing according to business impact
Coordinate testing of workflow-based systems and integrations with external systems
Communicate quality status, risks, test results, and recommendations to technical and management stakeholders
Prepare and deliver executive-level quality reports and presentations
Support and coordinate testing teams to ensure consistent quality standards and successful delivery
Requirements
Strong experience in Information Systems Quality Assurance and Quality Control
Knowledge of testing technologies and tools such as Selenium, Postman, Jira, or similar
Strong understanding of testing techniques, including equivalence partitioning and boundary value analysis
Experience defining and implementing QA procedures, test strategies, test plans, and quality standards
Experience implementing or auditing quality frameworks and standards such as ISO 9001 or CMMI
Good understanding of the information systems and software development lifecycle
Knowledge of Agile software development methodologies
Hands-on experience with test management and defect tracking tools
Experience with test data management using relational databases
Understanding of risk-based testing methodologies and their application based on business impact
Knowledge of performance and load testing concepts and tools such as JMeter or LoadRunner
Experience testing task-oriented and workflow-based systems
Experience testing integrations with external systems
Experience analyzing quality metrics, defects, trends, and root causes
Experience managing or coordinating a testing team
Strong reporting skills with the ability to prepare clear, structured, and comprehensive documentation
Ability to communicate test strategy, quality risks, and status effectively to testers, developers, project managers, and senior stakeholders
Ability to prepare and deliver executive-level presentations and confidently communicate quality recommendations
ISTQB Foundation Level or equivalent certification is required
Professional experience related to competition policy will be a strong advantage
Ability to quickly learn and adapt to new technologies, tools, and testing methodologies
Excellent interpersonal, communication, and collaboration skills
Ability to work effectively both independently and as part of a multicultural team
English proficiency sufficient for professional communication, documentation, and multilingual meetings
French language proficiency will be a plus
Results-oriented mindset with a strong focus on quality and successful delivery
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.

Work arrangement
Yes