Account Manager

Company Description X2 Nutrition Zone is a growing nutrition-focused company headquartered at GF 52 City Plaza, Gaur City 1, Greater Noida, Uttar Pradesh, India. The organization serves a local and regional customer base seeking health, fitness, and nutrition products and guidance. Team members work closely with customers to support their wellness goals through tailored product recommendations and ongoing service. As the company expands, it offers opportunities for individuals who are passionate about customer care, sales, and health-oriented lifestyles. The environment encourages collaboration, accountability, and a strong focus on client satisfaction.
Role Description The Account Manager is a full-time, on-site role based in Noida, responsible for managing and growing relationships with individual and institutional customers. This role involves overseeing assigned customer accounts, understanding their needs, and recommending suitable nutrition and wellness products and services. Day-to-day tasks include responding to customer inquiries, tracking orders, coordinating with internal teams on inventory and delivery, and ensuring timely resolution of issues. The Account Manager will monitor account performance, prepare basic sales reports, and identify opportunities for upselling and cross-selling. The role also includes maintaining accurate records, supporting in-store promotions, and contributing to a positive customer experience aligned with the company’s standards.
Qualifications
Demonstrated skills in customer relationship management, client servicing, and account coordination.
Experience or strong interest in sales, retail operations, and basic business development activities.
Ability to communicate clearly and professionally, both verbally and in writing, with diverse customers and colleagues.
Strong organizational, time management, and follow-up skills, with attention to detail and accuracy in documentation.
Comfort with using computers, point-of-sale systems, and basic office software (e.g., spreadsheets, email, CRM tools).
Background or genuine interest in nutrition, fitness, or wellness is highly beneficial.
Ability to work on-site in Noida, collaborate effectively with team members, and maintain a customer-centric approach.
Preferred qualification: diploma or degree in business, commerce, marketing, or a related field; prior experience in account management or retail customer service is an advantage.

Work arrangement
No