Remote Hotel Operations Coordinator — U.S. Hospitality Company — Full Time

All-Star Virtual Assistant – VCAY Suites
We are looking for a sharp, dependable, highly organized Virtual Assistant to help operate a fast-growing hospitality business in New Orleans.
This is not a basic admin position. We need someone who takes ownership, solves problems, follows through, and does not need to be constantly reminded what to do.
What You’ll Do
Manage guest messages and help resolve guest issues quickly
Review new reservations and make sure bookings are set up correctly
Coordinate with cleaners, maintenance, and on-site staff
Create, assign, track, and follow up on maintenance tasks
Monitor daily check-outs, cleans, inspections, and check-ins
Keep our operations and WhatsApp groups organized and updated
Review pricing, availability, and listings for obvious problems
Respond to guest reviews
Track outstanding issues until they are actually completed
Help with Airbnb, Mews, Breezeway, and other hospitality systems
Identify problems before management has to ask about them
What We Want
We want someone who is:
Extremely organized
Fast and responsive
Excellent in written English
Comfortable with technology
A problem solver who takes ownership
Hospitality, Airbnb, hotel, property-management, or operations experience is a major plus.
The right person should be able to start a shift, review what is happening, determine what needs attention, handle what they can, delegate what they can't, and make sure nothing gets forgotten.
The standard is simple: if you see a problem, own it until it is solved.

Work arrangement
Yes