Technical Head

About the Role
Our client is seeking a self-driven and motivated Technical Head to join their team. As a Technical Head, you will take ownership of creating products, tools, and techniques to help automate work processes, such as Robotic Process Automation (RPA). This role focuses on tactical-level project-to-project service delivery, and you will not be required to handle strategic responsibilities.
Key Responsibilities:
Product and Tool Development: Build innovative products and tools to automate various aspects of the marketing and communication process, improving efficiency and quality.
Process Understanding: Gain a deep understanding of the existing workflow and processes, identifying areas for improvement and automation.
Deployment: Lead the deployment of newly developed products and tools, ensuring successful implementation within the organisation.
Quality Improvement: Continuously improve the quality and reduce the time to deliver products and services.
Customer Interaction: Interact with customers to gather requirements, understand their needs, and provide technical solutions.
Team Building: Build and lead a team of professionals to support the technical initiatives and projects.
Qualifications:
Proven experience in product and tool development, with a strong emphasis on automation.
Hands-on development experience is a must.
Previous experience in customer-facing roles.
Middle to senior-level professional.
Self-driven and motivated individual who can stick to commitments.
Graduate / Post Graduate in IT preferred
The successful candidate should have strong:
Written and verbal communication skills
Customer interaction and requirement-gathering skills
Technical solution presentation skills
Stakeholder management capabilities
Team leadership and interpersonal skills
Reporting Structure
The Technical Head will report directly to the Chairman & CEO.
The role will initially focus on tactical, project-to-project technical delivery rather than organisation-wide strategic technology responsibilities.
Why Join?
This is an opportunity to take ownership of technology initiatives in a growing organisation and directly contribute to improving business efficiency through software development, automation and innovative technology solutions.
If you are an experienced technology leader who enjoys being hands-on with development while building teams and solving real business problems through automation, we would like to hear from you.
Interested candidates can share their updated resume at:
sayani.s@resourcetree.co.in
Please mention “Technical Head – Chennai” in the subject line.

Work arrangement
No