Academic Advisor

Job Summary:
Reporting to the Associate Director of Graduate Degree Candidate Advising & Program Administration at the Harvard University Division of Continuing Education and University Extension, the Academic Advisor advises graduate Master of Liberal Arts (ALM) degree candidates, supporting degree program completion of 500+ students.
Job-Specific Responsibilities:
Reporting to the Associate Director of Graduate Degree Candidate Advising & Program Administration at the Harvard University Division of Continuing Education and University Extension, the position advises graduate ALM degree candidates, supporting degree program completion of 500+ students. Advises students on course selection that fulfill degree requirements and support candidates' future plans as well as intellectual interests. Keeps abreast of hiring trends in order to identify key skills for competitive employment. Facilitates adult students' capacity to successfully manage the demands of school with professional/personal responsibilities and helps develop realistic academic plans. Maintains accurate degree program records in our student information system. Responsible for keeping students informed about special options as well as numerous School-wide/University-wide student services. Develops, maintains, and promotes academic services to meet the needs of graduate students. Assists in the planning and execution of student events to promote community and career exploration, such as receptions, panel presentation, networking seminars, residency weekends, and Commencement. Contributes to Division-wide alumni data gathering goals by keeping track of graduates' career trajectories. Performs related duties as required.
Working Conditions:
This position will be based in Cambridge, MA. Hybrid workplace models in place at DCE with a minimum of 2 days per week on campus. DCE or department may adjust these as necessary or appropriate.
Basic Qualifications:
Three years of experience in student services, academic advising, or career counseling
Additional Qualifications and Skills:
Bachelor’s degree strongly preferred
Master's degree
Three years of experience advising graduate students
Experience with webinar presentation and video capture
Positive attitude about and commitment to outstanding customer service
Excellent written and interpersonal communications skills
Comfort with public speaking and presentations
Fluent in Microsoft Office
Great team player
Familiarity with social media

Employment type
Full-time

Work arrangement
Hybrid