Odoo & Business Systems Specialist

TRAGLO is a travel-services business looking for a practical technology specialist who can improve our systems, implement smaller changes, and coordinate larger projects with external development companies.
You will work directly with management and our operations team. Our immediate priorities include a platform migration, Odoo integration, booking and order workflows, and coordination with external developers.
This is an ongoing, hands-on role combining Odoo development, systems integration, operational support, and project coordination.
Your responsibilities will include:
• Coordinate requirements, deadlines, testing, and follow-up between TRAGLO, developers, and other technology providers.
• Support the migration to our new platform, including data mapping, test scenarios, issue tracking, staff readiness, and post-launch checks.
• Develop and maintain smaller Odoo enhancements, reports, workflows, configurations, and automations.
• Troubleshoot API integrations and synchronization issues involving bookings, orders, invoices, payments, cancellations, and refunds, working with Finance and Operations to verify results.
• Coordinate supplier and hotel-content mapping, investigate mismatches, and work with providers to resolve integration issues.
• Troubleshoot business email and access issues, and coordinate more complex problems with the relevant provider.
• Improve customer-service workflows, including approved WhatsApp Business tools, follow-up processes, and useful automation.
• Research technology that could improve our services and present practical recommendations with benefits, costs, and implementation steps.
• Maintain clear documentation, change records, and a short weekly update showing completed work, blockers, next actions, and decisions needed.

Work arrangement
Yes