Store Manager - Siliguri

Company Description HomeTown, the retail brand of Praxis Home Retail Limited, is one of India’s pioneering home retail businesses, focused on helping customers create better lives at home. Since 2007, it has grown into a trusted destination for comprehensive home solutions, offering furniture, décor, furnishings, modular kitchens, kitchenware, bathroom accessories, and end-to-end design and build services. HomeTown serves customers through both online and offline channels, with 13 stores across 12 cities, supported by a curated digital assortment for convenience-driven shoppers. The company is driven by design leadership, innovation, and a human-centric approach, aiming to democratize better living and celebrate the Indian way of life. Employees are viewed as partners in creating value and in building India’s most loved destination for everything that goes inside a home.
Role Description This is a full-time, on-site Store Manager role based in Siliguri. The Store Manager is responsible for overseeing daily store operations, including sales performance, staffing, visual merchandising, inventory management, and adherence to company policies. The role involves leading, coaching, and motivating the store team to deliver excellent customer service and high levels of customer satisfaction, while ensuring store standards and safety protocols are consistently maintained. The Store Manager will monitor key performance indicators, manage budgets, implement retail loss prevention measures, and drive initiatives to improve revenue, profitability, and overall store efficiency. Collaboration with regional leadership, participation in local marketing activities, and timely reporting on store performance are integral parts of the role.
Qualifications
Strong customer-facing skills, including Customer Service and a focus on Customer Satisfaction.
Effective interpersonal and Communication skills to lead teams and interact with diverse customers.
Proven experience in Store Management or retail operations, including staff supervision and performance management.
Knowledge of Retail Loss Prevention practices, stock control, and basic audit procedures.
Experience in furniture or home retail is preferred, with an understanding of home solutions and visual merchandising.
Ability to work in a fast-paced environment, handle multiple priorities, and meet sales and operational targets.
Proficiency in basic computer applications and familiarity with POS and retail management systems.
Bachelor’s degree in Business, Retail Management, or a related field, or equivalent relevant experience.

Work arrangement
No