Operations Assistant

Company Description Western Beats Private Limited is a full-service music company in India, officially partnered with Warner Music India to give independent artists major-label reach without restrictive contracts. The company delivers music to 150+ global streaming platforms within 72 hours, while artists retain 100% ownership of their masters and earnings (T&C apply), supported by transparent monthly payouts. Western Beats provides a complete music ecosystem, including distribution, concert and event management, talent management, audio production, music video direction, and real-time streaming analytics built to Warner Music India's standards. The team works with a diverse roster of artists across Haryanvi, Punjabi, Bollywood, and hip-hop genres, supported by Warner Music Group’s global infrastructure. Western Beats is committed to an artist-first, India-first approach, focusing on honest practices and major-quality output on every release.
Role Description The Operations Assistant is a full-time, on-site role based in Panchkula. This role supports day-to-day operational activities across music distribution, events, and artist services, ensuring smooth coordination between internal teams, partners, and artists. Responsibilities include managing schedules, tracking deliverables, maintaining operational records, and assisting with process documentation and workflow improvements. The Operations Assistant will help resolve basic customer and artist queries, support vendor coordination, prepare reports and dashboards, and ensure timely execution of operational tasks. The role also involves collaborating with management to streamline procedures, maintain quality standards, and contribute to an efficient, artist-centered operation.
Qualifications
Candidates should possess strong skills in Operations and Operations Management to support daily workflows and process execution.
Candidates should possess solid Analytical Skills for tracking data, preparing reports, and supporting operational decision-making.
Candidates should possess effective Communication and Customer Service skills for interacting with artists, partners, and internal stakeholders.
Proficiency with productivity tools (e.g., spreadsheets, project management software) and basic reporting skills.
Ability to work on-site in Faridabad, manage multiple tasks, and meet deadlines in a fast-paced environment.
Prior experience in operations, administration, or coordination roles; experience in music, entertainment, or events is an advantage.
Relevant diploma or bachelor’s degree in business, management, or a related field is preferred.

Work arrangement
No