Clerical Assistant III

Posting #: REF13065Y
Union: CUPE Clerical bargaining unit
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Toronto Rehabilitation Institute University Centre
Department: UC Medical Clinics
Reports to: Program Services Manager
Hours: Monday to Friday, 7.5 hour shift, start and end time varies, 7:15 am -5:15 pm range
Wage Range: $23.14 - $28.92 per hour
Shifts: Various
Status: Casual
Posted date: September 23, 2026
Closing Date: October 7, 2026
Job Summary
The CLERICAL ASSISTANT Ill utilizes judgment and/or decision-making in the provision of the support service required for the department. Performing moderately complex clerical duties using electronic record systems (EPIC)
Duties
Providing support with the maintenance of electronic information, filing/retrieval methods and systems
Performing reception duties
Register, book, cancel and reschedule patient appointments in person and over the phone
Performing additional clerical functions and duties consistent with the job classification, as required.
Completion of Grade XII or recognized equivalent, health related undergraduate experience preferred
Medical Office Administration diploma/certificate is an asset
Six (6) months recent related experience - experience working in a health care environment
Computer proficiency; EPIC trained preferred, but not required.
Good organizational and time management skills
Strong verbal and written communication skills
Excellent telephone, interpersonal and customer service skills
Ability to work independently and with a team
Ability to produce work in accordance with Hospital standards
Ability to use good judgment in assessing difficult situations
Ability to produce work that is accurate and reliable
Compliance with confidentiality requirements under UHN Privacy Policy
Problem solving skills with good decision making
Ability to work well under pressure
Knowledge of medical terminology preferred

Employment type
Part-time

Work arrangement
No