Live opening · Posted 5 days ago
The key details from the original listing.
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Description supplied by the original job listing.
Requirements Essential
3-5 years' experience in marketing technology, marketing operations technology or a closely related enterprise applications role supporting a Marketing function.
Hands-on experience supporting and administering Salesforce Marketing Cloud and Salesforce CRM, including their data, security and integration touchpoints.
Practical understanding of marketing processes, customer journeys, audiences, consent and the respective responsibilities of Marketing and Technology teams.
Experience providing Level 2 or Level 3 application support, including secure access administration, platform configuration, troubleshooting and testing. o Ability to support data, reporting and minor-change requirements through analysis, testing and validation, translating user needs and product capabilities into practical improvement and roadmap recommendations.
Familiarity with generative AI, automation or AI-enabled enterprise platforms, including the importance of testing, privacy, brand controls and human oversight. o Excellent communication, analytical, documentation and prioritisation skills, with a proactive approach to engaging users directly and working across technical and non-technical teams.
Desirable
Salesforce Marketing Cloud or Salesforce CRM certification, or equivalent demonstrated capability.
Exposure to Salesforce Data Cloud, Experience Cloud, Agentforce or other Salesforce capabilities relevant to Marketing.
Experience administering digital asset management, brand management, social listening or media monitoring platforms.
Hands-on exposure to low-code AI agents, integration, workflow automation, reporting or platform analytics tools.
Familiarity with ITIL practices or experience in a fast-paced, scaling or transformation environment.
Work arrangement
No
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