Live opening · Posted 5 days ago
The key details from the original listing.
Live timing from JobBeeper.
Description supplied by the original job listing.
HCLTech is hiring for Payments & Mortgage process
Walkin Drive in Noida
Dates: 25th September 2026
Timing: 11:00 AM - 2:00PM
Walk-In Address: No. A 8 & 9, Sector 60, Noida - 201301
Work Location: Noida
Contact Persons: Navya/Shruti
Please carry:2 Updated Resume1 Passportsize1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)
Role: Senior Process Associate
SHORTDESCRIPTION section. 1 of 6.Section Title: Job Summary
Job Summary
Senior Process Associate MBO Operations (NOA / Payments / Escrow)
Role Purpose
Responsible for managing complex transactions, supporting process governance, coaching junior associates, and driving operational effectiveness across NOA, Payments, and Escrow functions
LONGDESCRIPTION section. 2 of 6.Section Title: Key Responsibilities
Key Responsibilities
Key Responsibilities
NOA
Review complex contracts and ownership modifications.
Perform detailed audits on contracts and supporting documentation.
Resolve escalations and exception cases.
Ensure compliance with audit requirements and policies.
Payments
Handle payment research and reconciliation activities.
Investigate unapplied payments, ACH rejects, and payment discrepancies.
Support month-end reconciliation activities.
Coordinate with stakeholders for issue resolution.
Escrow
Review escrow exceptions and balance due cases.
Process complex escrow transactions.
Validate financial calculations and supporting documents.
Support root cause analysis of defects.
Governance & Improvement
Conduct quality reviews and provide feedback.
Assist in training and onboarding of new hires.
Support reporting and MIS preparation.
Identify process improvement opportunities.
Participate in RCA and corrective action planning.
Required Skills
Strong analytical skills.
Intermediate to Advanced Excel.
Problem-solving capability.
Stakeholder management.
Process documentation experience
LONGDESCRIPTION section. 3 of 6.Section Title: Skill Requirements
Skill Requirements
Experience
1 to 4 years of experience in NOA, Mortgage, Escrow, Payments, Banking Operations, or Financial Services.
Key KPIs
Quality Score
Productivity Achievement
Escalation Resolution
Rework Reduction
Compliance Adherence
Training Effectiveness
Work arrangement
No
Recently tracked roles with full details and direct application links.