Administrative Assisstant 1

Union: Non-Union
New or Replacement Position: Replacement
Number of vacancies: 1
Site: Toronto Western Hospital
Department: Urology
Reports to: Physician
Salary: $23.14 to $28.92 per hour
Hours: 28 hours per week
Shifts: Days
Status: Temporary Part-Time ( October 2027 )
Closing Date: October 7, 2026
Position Summary
The Administrative Assistant I, General is responsible for providing administrative and reception support within the Urology Program at the University Health Network. This role involves managing a broad range of administrative responsibilities in a dynamic academic and clinical environment. The ideal candidate will be resourceful, detail-oriented, and able to manage multiple priorities while providing strong support to physicians and learners.
Duties
Manage patient schedules, appointments, and cancellations using the Epic system. Verify patient insurance coverage and process claims
Coordinate patient referrals and follow-up care with other healthcare providers
Respond to patient inquiries and concerns in a timely and professional manner
Assist medical staff with administrative tasks, such as preparing reports and
correspondence
Maintained and organized patient medical records in a secure and confidential
manner
Processed release of information requests from patients, healthcare providers,
and hospital management
Booking surgeries and procedures for patients.
Provided administrative support to medical staff, such as scheduling
appointments and preparing reports
At minimum, Community College Diploma in General or Medical
Office or equivalent Administration required
At minimum, 1 year relevent experience, preferably in health care
Knowledge of medical terminology an asset
Experience working in health profession education/care programs
and/or a research/academic environment preferred
Computer proficiency required (Microsoft Office environment, Word,
Access, PowerPoint, Outlook and Excel)
Excellent organizational and time management skills
Excellent interpersonal skills and demonstrated ability to work
effectively, both independently and as a team member
Excellent verbal and written communication skills
Ability to effectively handle confidential matters and materials
Ability to work well under pressure
Knowledge of administrative, organizational/office practices,
procedures and standards

Employment type
Part-time

Work arrangement
No