Front Office Executive

Company Description
Hotel Ambition is a premium hotel located in Jagdalpur, Chhattisgarh. Featuring 82 well-appointed rooms, extensive banquet facilities, Marriage Lawn, and a 200 cover multi-cuisine restaurant, the hotel caters to business travellers, leisure guests, destination weddings, and large events.
We are building a passionate and professional hospitality team committed to excellent guest service, teamwork, and continuous growth.
Role Description This is a full-time, on-site Front Office Executive role based in Jagdalpur. The role includes greeting and assisting visitors, handling phone calls, managing appointment schedules, and maintaining a neat and organized reception area. The Front Office Executive will coordinate basic administrative tasks such as filing, record-keeping, and handling incoming and outgoing correspondence. The role also involves providing courteous customer service, addressing inquiries, and directing clients to the appropriate person or department. The position requires consistent punctuality, professional conduct, and the ability to support day-to-day operational needs.
Qualifications
Candidates should possess strong Front Office and Receptionist Duties skills, including visitor handling, call management, and appointment coordination.
Candidates should possess excellent Communication and Interpersonal Skills to interact effectively with clients, vendors, and team members.
Candidates should possess Customer Service skills focused on responsiveness, problem-solving, and maintaining a professional, welcoming demeanor.
Knowledge of IDS is a must and computer literacy, including familiarity with email, office applications, and digital calendars.
Strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
Ability to work on-site full time in Jagdalpur and maintain a professional appearance.
Prior experience in front office, reception, or administrative support is beneficial.
Minimum of a graduation degree preferably in hotel management; additional training in office administration is an advantage.

Work arrangement
No