Engineering Manager

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
As an Engineering Manager at Olo, you will play a significant and visible role in helping us scale one of the most advanced food ordering platforms in the market. We are looking for an Engineering Manager with experience leading high performing teams to deliver the best possible experience for our customers.
This position is fully remote and allows you to work from anywhere within Northern Ireland.
How you’ll make an impact:
Manage execution of engineering projects, meeting deadlines and maintaining quality standards
Drive the identification, prioritisation, and resolution of technical debt by collaborating with teams to assess its impact, partnering with the product team to integrate remediation into project planning, and communicate outcomes to leadership, ensuring balance with feature development and sustainable system architecture
Own and execute on your team's product roadmap, aligning it with long-term business objectives
Develop and implement new processes to address business needs
Keep the team competitive by adopting new technologies and industry best practices
Ensure engineering teams work effectively with other functions to meet business goals
Deliver systems that meet performance, scalability, and quality standards, consistently delivering reliable solutions
Regularly evaluate team performance and quality, driving necessary improvements
Resolve major technical issues, acting as the main point of escalation for stakeholders
Work with clients and partners to address technical needs, resolve challenges, and ensure effective solutions
Leadership Responsibilities:
Manage an engineering team, ensuring strategic alignment with business goals and successful execution of deliverables
Eliminate roadblocks and empower the team, acting as a servant leader who ensures team success
Drive team growth through mentoring, 1:1s, and development plans, fostering professional development
Promote a high-performance culture that encourages innovation, inclusion, and diverse perspectives
Guide team technical development, enforce best practices, and provide mentorship
Lead the hiring and development of engineering talent, ensuring alignment with team objectives and organisational values
What will set you up for success:
Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience
12+ years of engineering experience, with 2+ years in management
Deep knowledge of technical architecture, system design, and scalability
Experience collaborating across teams to develop and execute product roadmaps
Proven success in hiring and managing engineering teams
Strong history of managing and developing technical teams, focusing on performance
Excellent interpersonal skills, with the ability to collaborate across teams with empathetic leadership
Familiarity with emerging technologies and a track record of driving process improvement, experimentation, and innovation
Leads independently while staying aligned with company objectives
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
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Work arrangement
Yes