Operations Manager

WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW:
At Alo, our employees are at the forefront of bringing our beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Alo, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together.
The Operations Manager provides leadership and supervision to an operations team working for the same value stream to create a world-class operations team. This includes, but is not limited to, managing inbound, and, pick/ pack operations, and outbound shipments, and maintaining inventory. The Operations Manager also ensures that departmental and support personnel are focused on continuous improvement and supports a lean culture of inventory, people, and processes.
RESPONSIBILITIES:
Accountable to client SLA agreements and site-specific quality and fulfillment targets.
Create and manage day to day operational strategy ensuring the campus operates in a safe, and productive manner.
Actively contribute to the development of direct reports.
Full work week responsibility of client or clients (including 2nd shift & weekend/donut shifts if applicable).
Lead Individual Performance Management program for area.
Responsible for planning, prioritizing, and communicating shift directives to insure efficiency, accuracy, and quality.
Interact with clients on operational topics.