Business Development Executive

Company Description Orbinto is a customer support and BPO services provider based in India, serving businesses across the US, UK, Canada, and Australia. The company’s trained teams manage end-to-end customer conversations via calls, website chat, and email, covering support, sales and lead generation, technical helpdesk, back office operations, and quality and reporting. Orbinto operates within clients’ existing tools, such as Salesforce, HubSpot, Zoho CRM, Pipedrive, Freshsales, Dynamics 365, Slack, and Microsoft Teams, while using its own dialer, CRM, call recording, and reporting technology to keep engagements flexible and scalable. Delivery is remote-first, with services run on client systems or Orbinto’s own, supporting a wide range of industries including automotive, financial services, healthcare, retail, travel, media, public sector, technology, real estate, logistics, education, and startups.
Role Description This is a full-time, hybrid Business Development Executive role based in West Delhi, with some work-from-home flexibility. The role involves identifying and pursuing new business opportunities, generating qualified leads, and nurturing prospects through calls, emails, and virtual meetings. The Business Development Executive will build and maintain strong relationships with clients, manage accounts to ensure satisfaction, and collaborate with internal teams to tailor service offerings. Daily activities include researching target markets, preparing proposals and presentations, tracking pipeline activities in CRM tools, and providing regular reports on performance and growth opportunities.
Qualifications
Candidates should possess skills in New Business Development and Lead Generation to identify opportunities and build a strong sales pipeline.
Candidates should possess Business and Account Management skills to manage client relationships, understand client needs, and drive long-term engagement.
Candidates should possess strong Communication skills, including clear spoken and written English, for engaging prospects and presenting solutions effectively.
Experience in BPO, customer support, or related service industries is beneficial.
Proficiency with CRM and sales tools (e.g., Salesforce, HubSpot, Zoho CRM) is an advantage.
Ability to work independently, meet targets, and collaborate with cross-functional teams.
Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.

Work arrangement
Hybrid